MTNL — MTNL Pathetic service

I am Attaching history of Mail send to MTNL Dolphin helpdesk ID. Its useless customer care as well as useless email ID .


Its Been now almost a month . nothing has been done with regards to network problem . why should i pay bill to MTNL ??? you can see i have mailed on this ID in 10 feb . but till today no body is bothered to reply .


----- Forwarded Message ----
From: Nilesh Patil <[protected]@yahoo.com>
To: Dolphin <[protected]@mtnl.net.in>
Sent: Tuesday, 17 February, 2009 10:50:51 AM
Subject: Fw: pathetic service offered by MTNL Reminder no =1


As per the feedback from the customer care my request C[protected] has been closed without solving the problem . it was expected . its not new for me . how complaint can b e closed without asking the customer ?? i have not recieved any call from the dolphin wheather problme has been resolved or not ???


any way i will keep on complaining my new request C[protected]. i m doughfull any body is working there on the issue . there is no reply to my previous mail . I am not going to pay for this pathetic service .







----- Forwarded Message ----
From: Nilesh Patil <[protected]@yahoo.com>
To: [protected]@mtnl.net.in
Sent: Tuesday, 10 February, 2009 2:32:30 PM
Subject: pathetic service offered by MTNL


Dear sir,



After so many complaint requests & even to mail on the same ID regarding to Network problem, I am feded up now . I don’t know why I am using this pathetic service .I don’t think any body is working on complaints . for the formality purpose one complaint number assign & without solving the problem after some period complaint will be closed . This what generally MTNL officers does .




Name :- Dinkar Ananda Patil



Cell Number :- [protected]



Complanint number :- so many list is endless . current number is C[protected]

Problematic area :- Vikhorli east ( godrej colony ) office area :- millennium business park, mahape
It’s a shame thing for MTNL besides to Millenium business park very close to my office there is MTNL exchage . within IT park network problem occurs . then no need to tell about rest of area .I know there is no use to write on this mail ID as till today I mailed on the same id but no response . I don’t think this helpdesk ID is monitored by some body . I need grevience cell else appetent authority mail ID

Hope government ( TRAI )implement number portability system very soon, so that I can change service provider immediately .