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Mahanagar Telephone Nigam [MTNL]

[Resolved]  MTNL — very low speed of broadband

sir
iam a user of mtnl broadband since past one year.my number is [protected].I have taken the unlimited download plan of mtnl and according to the plan i must get 2mbps download speed but am not getting the same.am getting speed of 15 kbps which is very very slow.a lot of complaints have been registerd but no actions have been taken to cure the problem.we have been harassed by this a lot of times as it takes a lot of time to work on internet.
kindly look into our matter.
regards
aakash sain
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Aug 14, 2020
Complaint marked as Resolved 
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we have taken the unlimited plan of mtnl.according to the plan we should get the speed of 2mbps but we are getting only 15kbps.we have registerd the complaint lot of times but staff says that they cannot do anything about it and they are helpless.please help to solve the problem as it takes a lot of time to download anything.
thank you
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very low speed of broadband
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have been using the MTNL internet since a month and found that the internet speed is very slow, I took the plan of 526Kbps and getting the speed of 120Kbps only and called 1504 several times but no response. and when I try to open www.microsoft.com. I am not able to browse the microsoft web site too, even I am not able to login to windows messenger or login to hotmail.com. I have called about this problem but there is no response from MTNL. my number is 28547336
I think MTNL is not taking its customers seriously.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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