[Resolved] MTNL Delhi — High Bill | |||
Hi, I was billed by the company for the internet usage which I never made. I had raised the issue that my usage is showing on the internet site even when my computer and modem is switched off. There was some password issue on their side due to which the consumption of some other person was showing on my account which only got sorted on 7th of January 11 but for the month of December and January I received a bill of Rs. 3000. My phone no. is [protected], [protected]. I called the help desk even before the bill was generated but no body looked into it. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Indraprastha Power Generation Co. Ltd.
Manager (T) E - I, RPH
To
The Competent authority
MTNL, Delhi
[protected]@bol.net.in
Sub: Receipt of wrong mtnl bill against telephone no.- [protected].
Sir
The telephone no.- [protected] existing & working in the office of Manager (T), EMD-I, Rajghat Power House along with inter net facilities. As per record available, pervious bill were not received more then Rs. 1598/-, from bill date 10.9.2009 to bill date 06.3.2011. The bill for period 01.3.2010 to 31.3.2011 vide bill no. [protected] date 06.4.2011 has been received of amount Rs. 7478/-, which is illegal, when the use of this connection like net system & call, as usually same as earlier.
The plan 1000 has been changed to PLAN COMBO UNLIMITED on 21.4.2011 vide request 48300134 date 21.4.2011, but received bill vide bill no. [protected] date 06.5.2011 of Rs. 2342.79.
The bill is much higher sides. Competent authority of MTNL may please check the system on basis of earlier consumption etc. and adjust the amount in next bills.
Detail of connection as under:-
Tele No. [protected]
C. A. No. -[protected]
O & M bldg
Rajghat Power House
New Delhi 110002
Thanking you
(Er. Prem Raj Singh)
Manager (T), EMD-I, RPH
O & M bldg, Rajghat Power House
New Delhi 110002
Mob: [protected]
Tele No. [protected]
No. DGM (E)/RP/ME-I/11-12/F -13 /169
Dt: 10.5.2011
Manager (T) E - I, RPH
To
The Competent authority
MTNL, Delhi
[protected]@bol.net.in
Sub: Receipt of wrong mtnl bill against telephone no.- [protected].
Sir
The telephone no.- [protected] existing & working in the office of Manager (T), EMD-I, Rajghat Power House along with inter net facilities. As per record available, pervious bill were not received more then Rs. 1598/-, from bill date 10.9.2009 to bill date 06.3.2011. The bill for period 01.3.2010 to 31.3.2011 vide bill no. [protected] date 06.4.2011 has been received of amount Rs. 7478/-, which is illegal, when the use of this connection like net system & call, as usually same as earlier.
The plan 1000 has been changed to PLAN COMBO UNLIMITED on 21.4.2011 vide request 48300134 date 21.4.2011, but received bill vide bill no. [protected] date 06.5.2011 of Rs. 2342.79.
The bill is much higher sides. Competent authority of MTNL may please check the system on basis of earlier consumption etc. and adjust the amount in next bills.
Detail of connection as under:-
Tele No. [protected]
C. A. No. -[protected]
O & M bldg
Rajghat Power House
New Delhi 110002
Thanking you
(Er. Prem Raj Singh)
Manager (T), EMD-I, RPH
O & M bldg, Rajghat Power House
New Delhi 110002
Mob: [protected]
Tele No. [protected]
No. DGM (E)/RP/ME-I/11-12/F -13 /169
Dt: 10.5.2011
Hello Sir/Madam
I have a telephone number 25895533, we are resident of Manpada west. We have taken Broadband Monthly 199 plan connection since 5-6 years and each month we receive bill of amount RS 1500 to 2000.
In previous month we received a bill amount costing Rs 6000, its showing an error, i have send details for clarification with MNTL but didnt got any reply.
Please help me in getting my correct bill & also call details as soon as possible.
Thanks,
Deepika
I have a telephone number 25895533, we are resident of Manpada west. We have taken Broadband Monthly 199 plan connection since 5-6 years and each month we receive bill of amount RS 1500 to 2000.
In previous month we received a bill amount costing Rs 6000, its showing an error, i have send details for clarification with MNTL but didnt got any reply.
Please help me in getting my correct bill & also call details as soon as possible.
Thanks,
Deepika
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
32%
Complaints
2906
Pending
0
Resolved
930
![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
![Mahanagar Telephone Nigam [MTNL] Website](/img/bn/www.svg "Mahanagar Telephone Nigam [MTNL] Website"){kind=small}
![Mahanagar Telephone Nigam [MTNL] Address](/img/bn/location.svg "Mahanagar Telephone Nigam [MTNL] Address"){kind=small}
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
MTNL — MTNL BILL TO HIGH
Hello Sir/MadamI have a telephone number 21642003, we are resident of Mulund west. We have taken Triband 199 plan connection since 3 years and each month we receive bill of amount RS 500 to 1000.
In previous month we received a bill amount costing Rs 3000, its showing an error, i have send details for clarification with MNTL but didnt got any reply.
Please help me in getting my correct bill & also call details as soon as possible.
Ajit Dubey
[protected]@gmail.com