MTNL Delhi Broadband Connection — MTNL broadband does not work half the day

Address:

South Delhi, Delhi

Hi
This is Anubhav Sharma from Vasant Kunj Enclave New Delhi.
I took a MTNL landline connection in April'12 (landline no.[protected]since that day i am not able to use it for a full day even on a single day.
Broadband remains non working for more than half of the day.I have registered several complaints (online) to MTNL regarding this but nobody from MTNL has ever come to see the problem and the complaint on the website of MTNL gets resolved automatically without any of their action. I have all the complaint numbers which i registered. I also sent email to GM Broadband in Delhi but they also did not do anything. I am continuosly paying around Rs.1000 as the bill (around Rs.850-900 is for Broadband & WiFi only) and i am not able to use it. My job is also getting affected because of this as in our area we do not have good network of TATA Photon and i am not able to work properly ( I had taken MTNL Broadband because of this reason only)
I am totally frustrated because of MTNL as it is affecting my day today life also as whenever i have to do somrthing important, broadband doesn't work.
MTNL people are least bothered to check the things and i am the ultimate victim of their negligence.
Please help me out to get my broadband rectified.
My contact no. is [protected].

Anubhav Sharma