[Resolved] MTNL Delhi / Broadband — Non Regular Services by MTNL Delhi

palarunkumar

from Delhi, Delhi

Address:

North Delhi, Delhi

Dear Sir,

This is regarding telephone installed at my premises by MTNL Delhi Service provider. I am using the telephone for Broadband access and is doing some share trading from home.

From Last 3 Months the service provided by MTNL is very poor and my Telephone/Broadband doesnt work around 20 days in a month because of which I have lost around 25,000 rupees in share market. I have raised the query to MTNL for permanent solution of problem but no any action has been taken.

I am trying to reach MTNL area manager however never got him on the phone.

Sir, Please take the neccessary action so that MTNL could be forced to provide the proper services in my area which could be in the benefit of society around me who also are using the MTNL services.

Thanks & Regards,
Arun Kumar Pal
([protected]@gmail.com)

Details of my Landline are

Telephone Number :[protected]
Arun Kumar Pal
Flat Number 530,
Bagwan Apartment,
Pocket GH 2,
Sector- 28,
Rohini,
New Delhi - 110085

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ANIL KUMAR

from Mumbai, Maharashtra

Mtnl Delhi / Broadband — Broadband connection not working

I am holding a mtnl broadband connection on mtnl no. [protected].
I have logged the complaint on 1504 about the non working of broadband ( complaint no .[protected].
Description of problem :
Voice path of the connection is ok but data path is not OK.
LED status on modem UT-300R2U IS AS BELOW:
POWER LED - ON
LINK LED - OFF
DATA LED - OFF
PC/USB - ON.

I request you to take prompt action on this as early as possible

Manav.Nagpal

from New Delhi, Delhi

Arun,

Did they have taken any action till yet or you are facing the same problem today also.

Thanks.

anoopsinghbais

from Mumbai, Maharashtra

Mtnl Delhi / Broadband — Broadband not working for last 20days

Initially phone and broadband both were not working and phone calls to AM,DE, and SDO were not being attended. Subsequently phone started working but broadband is still not working.It is more than 20 days.Only in last two days SDO has responded by telling that problem will be attended to.But even after the promise two days have gone by without any relief.