Comments
To
The Area maneger
MTNL, Delhi,
Subject-Regarding no response of customer's complaint
SIR
i m user of mtnl broad band, my telephone no is[protected], i have problem with broad band since last one month, some time working some time not. but now it is completely not working from last Month, i was complaint about it in mtnl office and call centre many times but problem is not solved till now. I have regulary registered the complaint at 1504 but they only gave assistance that action should be taken from their side.
From-
RAM KISHAN
M-[protected]
The Area maneger
MTNL, Delhi,
Subject-Regarding no response of customer's complaint
SIR
i m user of mtnl broad band, my telephone no is[protected], i have problem with broad band since last one month, some time working some time not. but now it is completely not working from last Month, i was complaint about it in mtnl office and call centre many times but problem is not solved till now. I have regulary registered the complaint at 1504 but they only gave assistance that action should be taken from their side.
From-
RAM KISHAN
M-[protected]
Ref: Tel.no. 24504187
Sub: Non Receipt of Refund money
I would like inform you that the said phone/connection was surrendered on 19.1.2007 with telephone instrument. I have not received refund security money till today. You are kindly requested to look the matter and arrange refund money at an earliest time.
Sub: Non Receipt of Refund money
I would like inform you that the said phone/connection was surrendered on 19.1.2007 with telephone instrument. I have not received refund security money till today. You are kindly requested to look the matter and arrange refund money at an earliest time.
MY MTNL NO IS 25973675 ITS OF MUMBAI> ITS USeLESS EFFORTS OF MTNL OF HELPING CUSTOMER I HAVE PROBLEM OF SINCE I TOOK INTERNET CONNECTION ITS BEEN MORE THAN MONTHS> FIRST ONE WEEK I GOT FULL SPEED AND THEN WTF I AM GETTING ONLY 49KBPS SPEED MY PLAN IS OF 512 KBPS PLEASE LOOK INTO THIS MATTER AS SOON AS POSSIBLE PUT SOME EFFORTS PLEASE HELP
32%
Complaints
2906
Pending
0
Resolved
930
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
Plz. suggest how the things can be sorted out. I have the coupon with me, which can be verified by the officials.
Subhash Saluja
Journalist
Ex-Times of India