[Resolved]  MTNL Delhi — internet not working

Address:Delhi

I am old customer of MTNL Delhi since 1997. taken Internet connection on my landline no 22158549 about 4 months back. Internet is not connecting most of the time, it is hardly working 3-4 days in a month. MTNL is just selling the product, not giving after sale service, Only propmpt service which i find is sending the bills on time. need solution
SHIV BANSAL
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Aug 13, 2020
Complaint marked as Resolved 
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MTNL, Delhi — internet working

i am having internet connection on ph 2536880 its not working since last 1 month, i have made several complaints, no one take care.
hi..

my home have not net.. i am working net and working web Design..

can you tell me?

Thanks & Regards,
Ujjval
Dear Sir,

My name is daleep kumar i am working in afganistan and my family are using MTNL Broadband internet in Delhi Telephone number[protected] . i am using broadband last more than four month i am connect with my family. you now also afganisatan is not good country.i pay bill everymonth but why i am facing this problem


my internet not working some time is working and some time not working link light not stable more then one minute i call everytime customer care 1504 and i gave me complaint number after one hour is Automatice work fine . and after one hour again same problem


i have been sent manytimes mail area manager and customer care center. when lineman is come my home he fix my internet but i am not satisfied . i am request to you resolve my problem i don't know what i do.



please reply my this mail i have sent everytime this mail but no reply so please reply me as soon as possible
Hi,

My Landline Number:[protected], My Landline and Internet z dead from more than 1week and I had conmpalined about it to the customer care manier times and even Called to Sdo Chowkhandi(of our area) and to other accountable officers but all numbers are Ringing and I am very Disappointed reagrding the services of MTNL.
Till now no action has been taken in the light to activate landline and internet connection which result in cause many problems to me because they had not even Inform about the trouble
Please look into the matter and send a lineman..
Kindly correct it as soon as possible..

Thanking you
Regards
Kartar Singh
WZ 27-A KRISHNA PURI STREET NO.9 TILAK NAGAR
NEW DELHI- 110018
Mobile no.- [protected]
i have made several complaints to mtnl helpline and on mtnl website but from the past 15 days no one has helped me restore my connection back . The helpline number isjust for fun, they never pick it up . MTNL delhi surely know how to make their customers angry everytime .. when will my broadband be repaired, ive made more then 6 complaints online and my family has tried calling the helpline no. almost everyday from the past 2 weeks .
ive been using a hotspot from my phone for my online work and downloads .

hoping mtnl services will wake up and solve this repair issue and apologise for delay in time and their poor quality of service .
It's been more than 2 months now that my internet is not working at all. Prior to that too, my ADSL light used was unstable. I had complained for that too but did not get any response to my complain. Request you to get my internet problem sorted with a permanent solution.
I MRS GOWRI M CHKARESH HOLDING MTNL CONECTION NO. 25051110 LOCATED AT WZ-884-C, STREET NO 9, SADH NAGAR PART-I, PALAM COLONY, NEW DELHI-110045. THIS IS TO BRING TO YOUR KIND ATTENTION THAT FOR THE LAST 7 TO 9 MONTHS WE ARE UNABLE USE THE INTERNET SERVICES. MOST OF THE TIME LIGHT BLINKS EITHER ONE OR AT THE MAXIMUM 2. SEVERAL COMPALINTS HAVE BEEN LODGED. HOWEVER IT WAS BROUGHT TO OUR ATTENTION THAT DUE TO METRO WORK BEING TAKING PLACE AT PALAM THE MTNL WIRE HAS BEEN CUT. IT NEEDS REPLACEMENT. IN SPITE OF REPEATED COMPLAINT AND REQUEST SAME HAS NOT BEEN RESTORED. WHEREAS WE ARE PAYING MONTHLY BILL ON TIME. HENCE IT IS REQUESTED TO KINDLY RESTORE THE INTERNET SERVICES AT THE EARLIEST. AT THE SAME TIME IT IS REQUESTED TO KINDLY CONSIDER THE CASE FOR REBATE ON BILL AS WE HAVE NOT USED THE INTERNET SERVICES EFFECTIVELY.

Thanking you in anticipation.

Gowri M Chakresh
Mob: [protected]

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