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[Resolved]  MTNL Dolphin — non working of roam network

nodal officer,
mtnl dolphin services,
New Delhi.

as i had intimated vide complaint no.13000047 dated 13/03/2009 & subsequent complaint
the roam network complaint have not been set right yet.
once again i would request you to kindly look into the matter immediately so as to enable my roam network communication to my officials during exigency.

thanking you,

deokishan,
298, sector-09, pkt-01,
DDA flats, Dwarka,
new delhi.


--- On Sat, 14/3/09, D M <[protected]@yahoo.com> wrote:
From: D M <[protected]@yahoo.com>
Subject: non working of cell phone no. [protected] in roam.
To: [protected]@bol.net.in
Date: Saturday, 14 March, 2009, 6:25 AM
this is to bring to your kind notice that i have been complaining that I'm unable to make/recived
calls on my cell phone as i am in roam in Nasik(Maharashtra) & Mumbai, despite that it is all in vain.
as informed by mtnl i tried #002# i but this has not been accessed any network yet vide complaint no. 13000047 dated 13/03/2009 & 12700022 dated 17/03/2009.
kindly look into the matter immediatly, as the tlephone department is loosing the revenue
& also inconvenience caused by your valued customer pls.
thanks& regards,
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  4 CommentsShareTweet

Comments

I have a valid sim no [protected] and am at Kalpakkam tamilnadu for 2 months. I am not getting the roaming connection though it is showing full signal. A call from outside is telling as temporary suspension. I tried the helpline no but is of no use. Pl rectify
i have avalid sim no [protected] . i am unable to make or receive calls in tgore garden area my residense kindly do the needful urgently and feed back me. c.c.to G.M. mtnl
my complaint no.18300037 of ph no.[protected] is not solved since last 6 days . pl.do the needful urgently
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i have a dolphin no-[protected]. this is a life time card.since last 6 month my account balance is 0.43, i am not going to call any one because of low balance but in the last month i have charged rs.-30/- for the holi sms but i have not subscribe that sms.when contacted to the customer care they said that i will get the refund but i have not got the refund. i have the complain no-c[protected].

please do the needfull.

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    Mahanagar Telephone Nigam [MTNL]
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    1997
    Pending
    0
    Resolved
    914
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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