[Resolved] MTNL Dolphin — Unsubscription of Wap service | |
I am a user of mtnl dolphin user, mobile no [protected]. Yesterday, I mistakenly subscribed some wap service from mtnl gprs services and I got a message from[protected] saying that "Thanks 4 subscribing to Unlimited Pack. Your total cost is Rs. 30/-" and Rs 30/- was deducted from my balance. As told by the Dolphin customer care executive I sent a SMS as "UNSUB Unlimited Pack" to[protected] but response received is Unknown Keyword and again a balance of Rs. 30/- was deducted. Please refund the second Rs. 30/- which got deducted for the Unsub message as per the instruction of Dolphin Customer care and deactivate this service from my no. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
please deactivet my unlimited pack service
Unsubscription of Wap service
I am a user of mtnl dolphin user, mobile no [protected]. I had cosed gprs since December 2009 However, my money cut Rs. 90/- every month since January 2010 Total deducted amount Rs.270/- and I got a message from[protected] saying that "Thanks 4 subscribing to Unlimited Pack. Your total cost is Rs. 270/- was deducted from my balance. As told by the Dolphin customer care executive I sent a SMS as "UNSUB Unlimited Pack" to[protected] but response received is Unknown Keyword and again a balance of Rs. 90/- was deducted. Please total refund my balance Rs. 270/- which got deducted for the Unsub message as per the instruction of Dolphin Customer care and deactivate this service from my no. Every month total unsubscription of wap service rs 270/-.
I am a user of mtnl dolphin user, mobile no [protected]. I had cosed gprs since December 2009 However, my money cut Rs. 90/- every month since January 2010 Total deducted amount Rs.270/- and I got a message from[protected] saying that "Thanks 4 subscribing to Unlimited Pack. Your total cost is Rs. 270/- was deducted from my balance. As told by the Dolphin customer care executive I sent a SMS as "UNSUB Unlimited Pack" to[protected] but response received is Unknown Keyword and again a balance of Rs. 90/- was deducted. Please total refund my balance Rs. 270/- which got deducted for the Unsub message as per the instruction of Dolphin Customer care and deactivate this service from my no. Every month total unsubscription of wap service rs 270/-.
MTNL — unsubscription of wap service
i want to unsubscribe wap service, due to which my mobile service provider co. deduct amount of rs 30 PM. This wap service send me daily one msg. of ".... your model of the day". So i don't want this service.my mobile no [protected]MTNL user — unsubscription
Respected sir,I am mtnl user, My mobile number is [protected]. I want to unsubscribe the wap1.indiatimes.com. as i am not using this then also i chared every month. please consider my complaint and do as early as possible.
my cell no.is [protected] I mistakenly subscribed some wap service from mtnl gprs services and I got a message from[protected] saying that "Thanks 4 subscribing to Unlimited Pack. Your total cost is Rs. 30/-" and Rs 30/- was deducted from my balance. so unsub. my this service
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+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
If the Nodal Officer does resolve the issue within 10 days than file appeal with APPELLATE AUTHORITY.
All this can be done on email.
Please read the following link for details.
http://delhi.mtnl.net.in/customer/zone.htm
Regards,
Kapil Chawla
Mobile: [protected]