[Resolved]  MTNL Dolphin — Unsubscription of Wap service

I am a user of mtnl dolphin user, mobile no [protected]. Yesterday, I mistakenly subscribed some wap service from mtnl gprs services and I got a message from[protected] saying that "Thanks 4 subscribing to Unlimited Pack. Your total cost is Rs. 30/-" and Rs 30/- was deducted from my balance. As told by the Dolphin customer care executive I sent a SMS as "UNSUB Unlimited Pack" to[protected] but response received is Unknown Keyword and again a balance of Rs. 30/- was deducted. Please refund the second Rs. 30/- which got deducted for the Unsub message as per the instruction of Dolphin Customer care and deactivate this service from my no.
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Aug 14, 2020
Complaint marked as Resolved 
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I suggest you file complaint under TELECOM CONSUMERS PROTECTION AND REDRESSAL OF GRIEVANCES REGULATIONS, 2007 with the NODAL OFFICER.

If the Nodal Officer does resolve the issue within 10 days than file appeal with APPELLATE AUTHORITY.

All this can be done on email.

Please read the following link for details.

http://delhi.mtnl.net.in/customer/zone.htm

Regards,
Kapil Chawla
Mobile: [protected]
please deactivet my unlimited pack service
Unsubscription of Wap service
I am a user of mtnl dolphin user, mobile no [protected]. I had cosed gprs since December 2009 However, my money cut Rs. 90/- every month since January 2010 Total deducted amount Rs.270/- and I got a message from[protected] saying that "Thanks 4 subscribing to Unlimited Pack. Your total cost is Rs. 270/- was deducted from my balance. As told by the Dolphin customer care executive I sent a SMS as "UNSUB Unlimited Pack" to[protected] but response received is Unknown Keyword and again a balance of Rs. 90/- was deducted. Please total refund my balance Rs. 270/- which got deducted for the Unsub message as per the instruction of Dolphin Customer care and deactivate this service from my no. Every month total unsubscription of wap service rs 270/-.

MTNL — unsubscription of wap service

i want to unsubscribe wap service, due to which my mobile service provider co. deduct amount of rs 30 PM. This wap service send me daily one msg. of ".... your model of the day". So i don't want this service.my mobile no [protected]

MTNL user — unsubscription

Respected sir,
I am mtnl user, My mobile number is [protected]. I want to unsubscribe the wap1.indiatimes.com. as i am not using this then also i chared every month. please consider my complaint and do as early as possible.
my cell no.is [protected] I mistakenly subscribed some wap service from mtnl gprs services and I got a message from[protected] saying that "Thanks 4 subscribing to Unlimited Pack. Your total cost is Rs. 30/-" and Rs 30/- was deducted from my balance. so unsub. my this service

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