[Resolved]  MTNL — Slow Speed

As per my broadband Plan and terms & conditions given to me by MTNL at the time of my registration the speed of my internet connection should be 256 kbps which was being received by me till October 2008 by very regretfully I have to state that the speed has been discontinued since then and came down to 120 kbps which is the 155 kbps till date. Apart of it my internet connection is disconnected my times in a day.

I have filled complains regarding this matter earlier to the MTNL office by mail and by phone in customer care also. and I also complain in MTNL North Zone office, Rohini, Sector-3, Delhi-110085 but no action has been taken by the department to solve this problem and I am suffering heavy time losses due to the slow speed of my internet connection.

This is my humble request to all o[censored] that join hand and file complain against MTNL in TRAI (Telephone Regulatory Authority of India).


VIDYA SAGAR

speed is very low, they have very very poor custmer care, nobody gives response. i made atleast 20 complaints.

i have a mtnl internet connection o[censored]nlimited plan the apeed of my connection is very very low...
ph:[protected]

Its been more than 1month that i am using MTNL Broadband at home...i took a plan which is called TribCOMBOUnlimited...with the download speed
of 256 Kbps... i got the speed near 220 kbpsfor 3 days only and from last 20 days my download speed reduced to 20Kbps only...I have complained no. of time...but still no action has been taken from MTNL yet...I am paying Rs.599 for the month & still not getting the speed...
Even their customer care guys dont have any resolution they just hang up the phone or give a other no. for Internet speed complaint and when i am call on it they also give a another no. that so at last no is not working ...
That is really a Bad services for costomer...

respected sir,
I am a resident of krishna nagar near ram lela groud. i had taken MTNL internet service on juliy month, unlimited plan Rs.599. in this service it was mentioned tht 342mbps ( approx) speed is provided but now while we are using this net the speed is only just 20mbps is there. we are felling too much inconvenient while using this net. our mtnl telephone no. is 22098864,
please try to resolve this problem . so tht e are able to use ur services in best way.

thnking you,
urs faithfully,
MEENU RAY.
22098864
(krishna nagar, west aad nagar)

i completely agree, but still ur getting a gud speed i get just 20-30kbps of speed

I have an MTNL 1 mbps connection. But I get ridiculously slow speed.

I look a new connection of mtnl landline plan 150
n then i took the new plan for internet paln 512kbps...
were as i get the speed of 20 kbps onlyfrom the day of connection i've told to the staff member he said their is some problem in network it will get resolved within a day u don't worry but still m facing the same problem my no is[protected] Dahisar east mumbai-400068.
i request u to please resolve my querry as m paying 599+50 moderm charge+landline charge+service tax n m getting very low speed were as my other friends get a proper speed...

thanx
Subodh

PS.

I am in Mira Road (e) and i have spoken to the PR they everytime say lodge complaint but it does not work.

lost sim

hy plz deactivate my no i lost my no my no is [protected]