[Resolved] MTNL, Mumbai — online recharge of TRUMP through netbanking

kpnair_06

from Mumbai, Maharashtra

Address:

Maharashtra

(Dear Sir,
Evenafter so many requests for refund the excess amount deducted from my a/c till today no response from MTNL Mumbai. The details are given below for ur reference.)
THANX
(K.P NAIR & RADHA NAIR)
Dear sir,
I, Mrs. Radha M. Nair have recharged my mobile no.[protected], on 09/08/2010 for Rs,750 online. the amt. was not charged in my phone . Again I recharged on the same day for Rs.750/-. Nextday I received only one recharge of Rs.750/-. Both the recharged amt have deducted from my account. i hav complained the same to the call centre but tilltoday the amt. is not credited in my account. the OTC no. of both the transaction is attached here with
OTC 9821641 & 9822030 dt. 9/9/2010.You r requested to kindly do the need ful.

Thanx
Mrs. Radha M. Nair( Mobile No.[protected] )
&
Dear sir,
I, K purushotaman Nair have recharged my mobile no.[protected], on 09/08/2010 for Rs,125 online. the amt. was not charged in my phone . Again I recharged on Dt.10/8/2010 for Rs.125/-. Nextday I receive only one recharge of Rs.125/-. both the recharged amt have deducted from my account.i hav complained the same to the call centre but tilltoday the amt. is not credited in my account. the OTC no. of both the transaction is attached here with
OTC 9822284 dt. 9/9/2010 & 9837563 dated.10/8/2010.
You r requested to kindly do the need ful.

Thanx
K Purushotaman Nair( Mobile No. [protected])

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sanjay Patel

from Bengaluru, Karnataka

MTNL, Mumbai — TRY BAND CONNECTION.

For weeks ago MTNL people come & install the modem but they don't know how to connect the try band connection in computer., and despite numerous complaints to the helpline 1504 and calling up the exchange folks, all we have succeeded in doing is piling up complaint numbers at home.
also i have personally spoken to charkop telephone exchange Mr. Yadav ( [protected], tel[protected] several times. now he is aking that i don't have any person with me to sending at your residence.

You will think in these days of stiff competition MTNL will at least let us know what is wrong with our connection (if at all) and how much time it will take to set it right, but till date we have been fed various theories from various authorities.

This, you will think, should lead to the problem being solved, but no, it has taken week and our triband line is not start. And worse, we are none the wiser for the reason behind it.

My wife even wrote about our triband woes in the widely circulated Mumbai Mirror which you will think should spur anyone in MTNL with some self-respect into action. But no!

But does anyone in MTNL care at all?

arun m surjuse

from Mumbai, Maharashtra

Online trump recharge of Rs.65 was tried, but only money got deducted from my bank account (internet banking) and the recharge is not yet done, WHAT TO DO IN SUCH CASE? PLEASE TELL ME ANY NO FOR COMPLAINT OR GET MY RECHAGE .MY CONTACT NO IS [protected] AND EMAIL ID IS arun.[protected]@gmail.com.Thank you.

arun m surjuse

from Mumbai, Maharashtra

Sir, I have done online trump recharge of Rs.65/- on dt, 14.08.2012 through bank maharashtra net banking. The amount of Rs. 65 got deducted from my account but recharge amount is not added to my trump balance amount. Please check and add it at your earliest. Thanks...Arun m Surjuse [protected], Navi Mumbai.