[Resolved] MTNL Mumbai — net very very slow for about one month | |||
Dear sir I am the customer of mtnl mumbai. My details are Telephone no:[protected] and CA NO: [protected] My internet is very very slow since last 25 days it's fluctuating from 300 to 10 kbps I can not work properly I have 395 unlimited plan with 320kbps speed. I tried all options writing to executive director, chief gm, gm and all senior officers from mtnl but nothing has worked they are just giving promises and excuses. Whenever I complaint through 198 (toll free number) it gives a complaint number but without solving my problem they are closing my complaint. Yesterday I threatened them I'll write to consumer court but no response from them. They feel they are from government division and nobody can touch them. After failing to get positive response from mtnl I am trying this option . I hope you will do something I feel I am helpless Please give me a response at [protected]@gmail.com Thanks Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I agree to your views fully. We really have to take this issue up on a mass scale otherwise nothing ever moves in this country . My internet has been giving problems from March onwards & I am being told by MTNL that they are upgrading their server & hence the speed has been affected . But soooo long ?. I am not sure whether this problem is area wise or on the whole I have not heard any complaints from my friends residing in other areas else they have just accepted it as a matter of fact knowing mtnl.
Reply
Do you have any idea about this telephone adalat or have address we can write to them
Today is sunday and apart from my other problems I am not getting 2mbps speed this is now for the 3rd sunday they are just fooling in the name of sunday funday
Today is sunday and apart from my other problems I am not getting 2mbps speed this is now for the 3rd sunday they are just fooling in the name of sunday funday
Find out who is the DM of your area . I think you will get it on the MTNL website . Speak to the officer directly . It helps sometimes . It's the line men who are playing havoc . Have you called 198 & registered your complaint ? .
SAME PROBLEM HERE... MTNL IS VERY SLOW IN ITS SPEED N SERVICES !!
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![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
![Mahanagar Telephone Nigam [MTNL] Website](/img/bn/www.svg "Mahanagar Telephone Nigam [MTNL] Website"){kind=small}
![Mahanagar Telephone Nigam [MTNL] Address](/img/bn/location.svg "Mahanagar Telephone Nigam [MTNL] Address"){kind=small}
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003