MTNL — No broadband services for the last seven months

Address:

West Delhi, Delhi

Dear Sir,

I have an MTNL broadband connection (consumer # [protected]) at my house. The boradband connection has not been working for the past many months, I have logged in numerous complaints. But, to no avail.

I had chosen MTNL over Airtel in the hope of getting better and genuine services. I have been paying Rs 757 every month for all these months, but without any services.

For the past ten days, there is no dial tone either. I have logged-in separate complaints for 'no dial tone' as well. But, even that has not been restored till now.

I am completely fed-up now, and seek your help.

Is this the treatment I deserve despite being a good customer of MTNL?

Will any one at MTNL pay heed to a hapless customer?

Regards,

Neeraj Goel