MTNL — No network coverage of 3g network in my area

Address:

North Delhi, Delhi

Dear Sir

I am a MTNL Dolphin User. I have been using MTNL 3G services since 2 years now. I have been using unlimited 1650 p/m plan for about 1 year. But recently a week ago the network stopped giving me 3G speeds. Other than that the network disconnections are so frequent that it makes the use of internet impossible. I have checked, reinstalled my APN setting thoroughly and also reinstalled my mobile software. I have also changed the sim to another mobile also. I am using one more MTNL 3G number, same problem is faced in it. I believe there is problem with 3G network in my area. I have made complaints on 1503 regarding the same but I end up getting the same replies. i.e. call 23627494. I have been trying that number since 2 days now, but this number has no response at all. Just after calling this number call is dropping. Please look into the matter because I have paid a lot of hard earned money to MTNL for that matter and all my money is going to drain. I have decided to wait a month after that I will change my numbers from MTNL to any other carrier.

Regards
Ankush Jain
Residential Area : KU Block, Pitampura, Delhi-110034
[protected]@gmail.com