[Resolved] MTNL Trump — unethical behave by customer care of mtnl

[Resolved] MTNL Trump — unethical behave by customer care of mtnl

P prabhakar from Delhi, Delhi

I have tried to lodge the complaints against the unexpected behaviour and bad language used by MTNL Customer care executive and try to send it on mtnl email id feedback.[protected]@bol.net.in. But, making a lot effort, I am unable to lodge because, the mail ids doesnot receive my complain. I wanted to attract the attention of higher officials of MTNL Delhi on the above subject that some of their customer care executive at call center using unethical and bad language while requesting for lodgement of complaints. I don't know the name of perticular executives because he didnot confirm his name and he gave me his position no, that I forgot. Yesterday, I faced such a situation while I heard some bad words used by that particular executive. Hope, I will get some help in this regard from somebody... Prabhakar Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Amit Kumar Bose

from Chennai, Tamil Nadu

this is amit.
i am suffering with account block problem. the customer care executive with whom i had conversated on 4april abused me and said he will close my number. and since then my no is getting block all the time.
what to do please help me.

sanyukta

from Mumbai, Maharashtra

my phone no 27721244
is always out of order for 10 days
So repair this phone in one day

owais sohail

from Noida, Uttar Pradesh

Respected Sir/Madam i lost my mobile. i am trying to block the number from the phone
but the line is too busy or not working . So, please block the my mobile number. My mobile
number is [protected] by name owais sohail of new delhi
address :- Flat no.163, pocket -4, sector-21, rohini new delhi.

Regards,
owais sohail

Nikesh Kumar Singh

from Noida, Uttar Pradesh

Hi
I would like to lodge a complaint against MTNL Land line customer care executive. I have called on MTNL Landline customer care number 22221500 on 9th November at 7 PM.
My phone & internet is not working & wanted to register my complainst but customer care executive didnt register my complaint & used abusive language.

Regards
Nikesh Kumar singh
singh.[protected]@gmail.com

riya

from Pune, Maharashtra

Dear Sir,

I was trying my friend mtnl number its seems to be switchoff since from one month so i just ask for the call history or any number so that i can contact over their with customer care executive they used to say that you can call after sometym we will let u know but no body is answering so i just wanted to know that they will share with me or not plzz reply i will be very kind of you.

atikah

from Mumbai, Maharashtra

Idea — wrong deduction and unethical behavior of customer executives

you can figure out the level of my grief that i have to register a complaint about the idea services.In this whole month of july i have been forced to go through the trauma by idea as they have been wrongly charging me on my msgs inspite of an sms pack,not only wrongly but they are charging me international for local msgs.I did report this problem on 198 and it was resolved once after a lot of perseverance but then again in the same week the problem reoccurred. And what added to my grief was the unethical handling of the helpline executives, To name a few ,miss neelam,mr. shoaib, and ajeet!!! as of now i think my number has also been blocked from the helpline ,i have been trying it since the last 2 days but no respond!.With all hopes i write to you hoping that you will surely not disappoint me and get back to me as soon as possible.[protected]

deadbrain

from New Delhi, Delhi

What a worst connection, network, and customer care it has been. Moreover, since I applied for MNP(mobile number portability), the b***** have stopped my incoming.