Mts — Data Card Verification Issue

santanuganguly

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal

I am Santanu Ganguly and my modem no is [protected]. I bought the MBLAZE connection on 3rd March and also recharged on 5th June. At that time also my connection was good enough. But all of a sudden my desktop broke down in August and for that reason I could not connect my datacard with my desktop. After repairing my computer when I tried to recharge my connection it showed "Remote computer did not respond". I went to the West Bengal head office Srijan Tech park, 9th floor and they told me that it is permanently disconnected. I asked them if you really disconnected my connection then why did you allow me to recharge this on June. They were simply speechless. They were not able to show ant documents that their officer went to my place not even I got any call in my cell. They told me that their officer went to my house on 2nd September but they did not found anybody. But on that particular day My father was in our house for the entire day. They permanently disconnected my datacard connection on 15th September.

Such a cheating company, I am a student and I can't afford to loose 3000 Rs, within 7 month. Very very bad company. Plz don't buy their product as they cheat with their customers.

Such a cheater. Business can't be increased without honesty. I need a solution. My dear all deprived friends lets make an end of this bloody business.

Plz do something for me. I am helpless and want a quick solution for this event very urgent.

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Comments

sunil257

from Bengaluru, Karnataka

STAY AWAY FROM MTS

i took a mts data card paying rs 1900 through one of their distributors who had set up a stall on the way to itpl. he told me you pay the money and he could activate the card in fifteen minutes .he said he would come near me office the next day and collect my documents . next day he didn't come .he requested me to email the scanned copies of the photo, id & address proof.by the weekend he i had sent him the documents . he responded by the next Monday saying the the scanned doc were not clear as he could see the face clearly . he started asking me to send a color scan of my pan card . i was not comfortable about this . so he got my connection cutoff around 18th oct siting non submission of documents .later i forwarded a pdf copy of my voter id card . he again said this was not clear .around 27th of oct i send them a colour scan of my pan card & voter id . it was reinstated on 26th after a lot of complaining . again on 28th it was again cutoff stating that office was yet to receive documents . The connection is still down .i am fedup with mts . i dont know how to get a refund from Mts . data card can be very slow and many times it tend to give message that sites are not accessible

nohro

this is totally insane...mts=big cheaters...severe actions must be taken against mts