Mts — Lack of information about services and wrongly bill generated

Address:

Delhi

Sir,
I bought MTS M blaze connection in 2700 rs but MTS store keeper did not give me any receipt for this and at the time he did not informed me correctly after 3 months when i called to customer care then they told that my plan is postpaid so i changed my plan from 850/- to 600/- pm but at the time of changing again executive of MTS customer care did not tell me information after 18 days my internet service had been barred so i caalled to customer care of MTS and they told me that my credit limit had crossed so i got shocked and they told me my bill is 2,441 even they were saying that if i will pay this bill so i donot need to pay next month 's bill i told them i will not pay your bill because they did nt inform me abt that when i changed my plan so as a new customer i thought that whatever GB they were providing me i will be able to use that only means no any extra using but they barred my connection and wrongly generate my bill but after 1 year MTS was messaging me daily for non payement of bill which is wrong and also they have send me a legal notice .MTS is a fraud company who does wrongly commitment and lack of information with their customers .