Mts — MTS connection barred

Address:Pune, Maharashtra

I am using MTS broadband service No.[protected] past one 15 months. My credit limit is Rs.1600/- in MTS.
I am running bussiness thats why my number is spread all over india.
I am paying bill on time even then my number did barred today 8/02/2013. it happened so many from one year
Call center does not respond correctly.

Therefore you are requested to kindly help me out and tell me the way to get RID of this DOCOMO.
Otherwise i will be forced to take some legal steps against DOCOMO

Myname is Snajay Nimesh
cell No. [protected]
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MTS Telecom — Barred Connectivity

Hi,
I purchased a Mblaze (post-paid) broadband usb modem from MTS telecom.
It was discounted for the Infosys Employees, MTS Agent came to my residence & handed over the device to me taking all concerned documents & the money.
The documents included photo copy of my passport, electricity bill, address proof by company's HR, company's ID card.
Within 3 days it got activated.On 23/06/2010 it got disconnected, I called their call centre & got know that my addreess verification is pending. Although, I never recived a call from any person from MTS for verification.
They have just disconnected me without any intimation.
I started following up this issue from then & every time they apologised and requested for one more day.
I requested for escalation their supervisor also repeated the same dialouge.
I have requested them that I am suffering bcoz of this.
I also requested them to arrange a call with the MTS senior officers.
BUt nothing was done.I even said that i will go to consumer forum but still they did helped me.
They have only that by tomorrow it will be active, Once a supervisor committed. But they never fullfilled their commitment.
I have called them many times, mostly they keep me on hold & they never came to a conclusion.

I have emailed to all possible contacts('nodal.[protected]@mtsindia.in'; 'appellate.[protected]@mtsindia.in'
'customercare.[protected]@mtsindia.in'; '[protected]@mtsindia.in'; '[protected]@yahoo.com') but never recieved a reply.

I have a copy of the e-mail sent & the their executive's names.

What should I do?
I have already lost 7 days of connectivity & no hope to get it sooner.

Please help me!!!!

my contact number # [protected],
e-mail : [protected]@yahoo.com
my device no can be provided if required.

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