[Resolved]  Mumbai Best Bus — Complaint For The BEST BUs Drivers

Amit Mayekar
Right now I m in mumbai best bus number 25 ltd at dadar bus number MH 01 LA 5061, this bus driver was very rough driving, I complaint to conductor (30947 kholhapur)but he said this is not my job to tell him, who is responcible for that, plz give me reply in my mail id

On 23.05.2013 evening at 7.05 p.m. I along with one of my friends & other people was crossing the road ( Ghodbunder road ) at R Mall bus stop, Thane. Also I would like to mention that I & my friend were crossing the road from the Zebra crossing patch, and in the meanwhile Bus G8130 moved from the opposite stop, I showed him signal by hand to stop or slow down but he intentionally speede up & we were saved from getting hit by a fraction of a second. Earlier also I have observed the rash driving by the BEST bus drivers & taking the bus, almost brushing against people, especially females while nearing any bus stop. I request the concerned authority that the bus driver driving the said bus should be thrashed verbally thoroughly & is possible call me too. My e mail ID - [protected]@gmail.com

My son catching bus NO 281 morning 06.25 am from Pushpapark Malad East to Charkop Hanuman Mandir for go to IES school. If bus not come on time 06.25am at pushpa park my son get late for school. Yesterday bus No 281 not came morning 06.25 am at Pushpark . He waited till 06.50 bus no 281 and 460 . Both bus not arrived, then he took rickshaw and went to school. Same situation happen one week before also . In the morning so many children are there go to school by bus, if bus delayed they are getting late at school. So I request you to take necessary action.

i have complaint against 502 which is daily delayed by 1-2 hours which is creating problems plz look into matter

459 bus from Malad to mulund is too much crowded in morning time slot 8 am to 10 am . Bus starts from Malvani Depot and till it reaches Malvani No 1 stop it is so much crowded that it is very difficult for ladies to get into such such crowded bus.We cant even leave the bus as another bus wil come after 30 mins and we have to reach office in time.

So Please I request you to increase the frequency of this bus atleast in this time slot.

Dear Gm,

This mail is regarding to restart a double decker bus services again in Bombay street, where London with thin population can continoued so why can't we ? i am a true lover of Bombay best red buses would like to see more buses with double on the street.

Sir in terms of passenger we have much more population to cater double decker on the street + we can convert single in to double for road space planning/decongestant. Eg: 154 in 5 to 10 minute frequency we see 2 to 3 buses out of 3 only 1&half were croweded nd & 1& half empty. This is called loss. When you roll out 154 double decker in 10min number of passenger carried by 3 single decker in that particular time will be carried by double decker called profit. you can save your 2driver, & 1conductor.

there are many route Eg : can be amalgamate route no 351 & 357 both ply till Bombay central from shivaji nager /BARC tata power station. how we can utilise such route with DD buses for making space on the road, convert this in to double decker with amalgamte number 351 in to 124 & 357 in to 125 extend from both the side of Bombay central. instead of 124 colabal to worli make it into shivaji nager & navy nagar to worli village makie it in to shivaji nager. really healp the traffic and passenger to joy the ride.

Pl look in to this if you like the idea pl implement and have few more route to do the same.

Rgds,
Irfan Khan
Worli

Dear Sirs,

Today the 26th July 2014, I took a 374 Ltd bus from Gujarat Society Vile Parle East to go to Acharya Udhyan, Chembur at 9-30 AM. Despite the peak hour traffic, the bus reached Acharya Udyan in about 45 minutes by the new SCLR route which is very good and much faster than the earlier route via Rani Laxmibhai Chowk.

However, my return journey experience was very bad as it took more than one hour on the same route. I took the 374 Ltd bus at 1 PM from Acharya Chowk and there was not much traffic at that time. The driver was purposely going slow between 20 to 25 KMPH speed even on clear roads. When the bus reached Kalina, I asked the driver whether there was anything wrong with the bus, he immediately started speeding which means that he was purposely driving slow. My ticket No was 188071.

He also picked up many passengers en route in between stops who were pass holders and I am not sure whether they were BEST staff.

BEST must ensure that at least on long routes, the buses should have young and experienced drivers who can make the travel a pleasure.

A regular BEST passenger

To,
General Manager
Best Bus


Today (28.07.2014) I am travelling in BEST bus No. 545 Bhandup to Seepz Bus No.MH.01 L9683. I was suffering by conductor. I have given him 20rs. & my ticket was 15rs. He asked me to give change 5rs.I told him i don, t have then he shouted at me & argued. & this happens in three times with this conductor only. I thing conductor should have change. & if he don't have, he can say honestly that he will give me later. But he didn't do that going to shouted at me. I am lady so can't reanswerd to him. & Then he gave me 5rs. but too argueing. Please tell him to behave properly with passengers.


Thanks & Regards,
Mayuri

I FARIDA ARSIWALA RESIDING AT MAZGAON, EVERYDAY I TAKE BUS TO GO TO MY OFFICE, TODAY ON BUS NO MH01/LA5090, CONDUCTOR ISSUED WRONG TICKETS N ASKING ME TO LEAVE THE BUS AT MAZGAON CIRCLE, WHEN ASKED ABOUT THE WRONG FARE CHARGED TO ME, TICKET NO IS [protected]. TICKET ROUTE IS BYCULLA STATION TO ZOHAR CHOWK. AND MY ROUTE IS FROM MAZGAON POST OFFICE TO ZOHAR CHOWK.MORNING 11.08 AM,

PLEASE EXPEDITE THE MATTER N TAKE STRICT ACTION AGAINST THE CONDUCTOR OF THAT BUS.

Dear Gm Sir,

I guess best i not least bother about complainant who wrote their complaint in the forum. i have been experiencing that no on take such initiative to help an error occurred in our best staff spcly their driver & conductor. not every driver & conductor but majority is with rigid pepol.

Also ensure their grooming training, + their behaviour with passenger like they are private owner of best buses.

Rgds,
Irfan

i stay in western park (kashimira, kashi gaon) .my bus route no.713, last 4-5 days bus are not comings, plz start the bus

To, BEST Management,

Magathane/Borivali,


Dear Sir,


With a end of patience, I m writing below complain.

I used to teavel from Borivali East to Thane Bus.no. 700

But there is lot of problems.

1. Frequency of non AC bus is very low

2. Timing of non AC bus not fixed.

3. There is hardly place to stand and walk at bus stop and footpath.l

4.All non ac buses coming from magathane, so at borivali it s totally full.

. There are lot of AC buses for same route.

700-BEST, 65- TMT, 131-NMT with different and high tickit range, which common man can not afford. And even with few passanger AC buses are moving, but for non AC there is lot of crowd but no bus. Is it fare.

5. The behavior of BEST superwiser and some times coductors and drivers is not good toward passanger.

please note : all above things applicable from Thane to Borivali route as well.


I hope it will sort it out soon to be best in future.


Thank you,

Meenal More.

Sr
my name is Roland Patrao it is found that many of your best drivers From kurla, deonar, and govandhi depot are doing dull day dutys in st gregorious school ghatla village, and also st gregorios school near k star mall.diamond garden, if they drive best buses how can they driver private buses for full time eg, 6.30 to 8.00am ...11.30 to 3.15 pm after that school duty are they capable of driving your B E S T buses, it is unsafe as it is very dangerous as this drivers work for almost 18 to 19 hours a day without sleep. please see into this matter and i[censored] want any help u can call me on [protected] or [protected]...

HOPING U WILL DO THE NEED FULL

Dear sir,

Bus no 484 is coming from mulund to powar nager but this bus is not come in properly there are only 1 bus to go powar nager i am notice last 3 month this bus is not working properly 1bus come at morning 9.30 am after directly come 12 clock how can manage all people and evening time way this bus is not come inside of powar nager please do something for this because of this people facing so many problem and this bus conductor ( MH01L 8998 ) Asking timing is 11.30 and he coming at 12.30

Dear Sir,

I stay in Bhandup today i met with accident because of best driver as first he stop d bus when i put leg on step he started d bus today 100% fell down to bus or or ya to bus ke niche aa jati because of the bus driver or condutor bus no. is -MH-01 L.8709 SO Please take strict against them as soon as possibleToday My life was in danger because of their not proper work my leg is paining a lot the accident done at mangram petrol pump bus stop at 12:45 i don't remembered the exact time.

Thanks & regards
Rashmita Dash

I stay in Charkop Kandivali. Today a BEST bus driver brushed against my car for no reason. The Bus no was 244 going from Borivali to Kandivali station. The incident happend at Sec 5 charkop at around 12.35 pmm. The bus reached jaiganga bus stop at about 12.40. I could not note d vehicle no. But want the driver of this bus to be tracked and notified.

Yesterday evening by 1745 hrs, I took bus from four bunglows to aadarsh nagar( Bus number is 234)
I took the bus and the bus driver had started bus without seeing properly.
i hurt on my foot and its swelling on my foot and on top i am limping.
You have to take an action or else i will take a legal action to that bus driver of 234.
I hurt very badly and i am really unable to walk.

no any legal action taken against regarding of any such issue. it's totally wrong way of public on this site. you can observed not and reply given from any... so it's totally wastage of public time.

SUB : BEST — BUS No 57 is not stopping at Halfkin institute Stop towards P. Thakare udhyan, sewari (W)

Dear Sir,

please note today morning 10.00 am i observed that bus no. 57 ( bus no MH01 LA 6346 ) towards shri. P. THakare Udhyan is not stopping at halfkin stop after i was signaled by up my hands with verbal request to DRIVER on athoried bus stop, exact location one which is below of mono rail station, Parel village.Though the bus was not so crowded, simply driver was not looking at stoping customer on the stop. i catch next bus 134 and inform this matter to gentlemen conductor too.

Request to concern higher authority to take action on this by giving strong memo to such type of irresponsible activity on the public duty,

"PEOPLE GET LET on their duties because of their such type of mistakes"

bus no.57 (MH-01- LA6346) morning 10.00 am.

Thanks/Regards

Gurunath Ambolkar ([protected])
( Parel village)