[Resolved] National Insurance Company Limited / Maruti Suzuki Esteem VXi Car UP80AW-2097 — NON SETTLEMENT OF CLAIM | |
MY CAR MARUTI SUZUKI ESTEEM VXI, REG. NO. UP80AW-2097 WAS MET WITH AN ACCIDENT AT GURGAON ON 13TH JAN, 2009 AND WAS TAKEN TO MARUTI AUTHORISED DEALER M/S PASCO AUTOMOBILES ( GURGAON) ON 15TH JAN, 2009 WHERE I HANDED OVER ALL THE NECESSARY DOCUMENTS REQUIRED FOR THE CLAIM. MY CAR WAS INSURED WITH NATIONAL INSURANCE CO. LTD. THROUGH MARUTI INSURANCE UNDER CASHLESS REPAIRS SCHEME VIDE POLICY NO. 3540726 DT. 12 FEB., 2008 FOR THE PERIOD 26 FEB, 2008 TO 25 FEB, 2009 ISSUED BY MARUTI AUTHORISED DEALER M/S MADHUSUDAN MOTORS PVT LTD, AGRA. MY CAR WAS READY AFTER NECESSARY REPAIRS VIDE THEIR JOB NO. 0172449 AND INVOICE/CAS MEMO NO. 123219 DT 30 JAN, 2009 FOR RS 20872/-. AT THE SAME TIME CONCERNED STAFF AT PASCO AUTOMOBILES, GURGAON INFORMED ME TO DEPOSIT THE FULL AMOUNT OF THE INVOICE/CASH MEMO AND MY CLAIM WILL BE SETTLED IN 15 DAYS AND SEPERATE CHEQUE IN MY NAME WILL BE ISSUED TO ME. WHEN I TOLD THEM THAT MY CAR IS UNDER CASHLESS REPAIRS SCHEME AS WELL AS COMPANY INSURANCE PAPERS ALSO SHOW THAT ALL THE ACCIDENTAL REPAIRS IRRESPECTIVE OF ANY NATURE IS COVERED UNDER THIS CASHLESS SCHEME BUT THEY DIDN`T LISTEN AND I HAD TO PAID FULL AMOUNT OF THE INVOICE OF RS 20872/-. TILL THEN I HAVE ENQUIRED THEM SEVERAL TIMES FOR THE CLAIM BUT NOT GIVEN ANY SATISFACTORY REPLY. I HAVE ALSO E MAILED THIS FACT TO MARUTI SUZUKI MANY TIMES BUT NO RESULT TILL DATE. AS MORE THAN THREE MONTHS HAVE PASSED MY CLAIM IS STILL PENDING, PL HELP ME AND DO THE APPROPRIATE ACTION IN THE MATTER IMMEDIATELY, I SHALL BE THANKFUL TO YOU. - SHANTANU GOYAL (MOB. NO. [protected], [protected]). R/O J-112, II ND FLOOR, SECTOR 51, MAYFIELD GARDENS, GURGAON Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
dear sir i m facing so many problem with your athorized dealer prem moters sikar road vki jaipur.
from the first day they are not on there comitments. i m facing the follwing problems:-
1 deley in dilivery of car on first day as per the mahurat. i was informed them about the time. fully amount was already deposited by me earliyer.
2 there was so many scrates on the car on the time of dilivery. they comitted me that at the time of first service thay will remove that.
3. deley in returning the offer amount by requsting more than one month.
4 when i m giving that car for first service they deley that for five days n still they are unable to deliver that car,
many other things are also ther which are unable to explain by text.
5 misbehaving by the GM Service.
with all this i need the fruitfull reply from your side in today itself other wise i m going to file a cosumer case against the prem moters.
Thanking you,
dalip singh
car no- RJ 10 CA 1296
mob no [protected], [protected]
from the first day they are not on there comitments. i m facing the follwing problems:-
1 deley in dilivery of car on first day as per the mahurat. i was informed them about the time. fully amount was already deposited by me earliyer.
2 there was so many scrates on the car on the time of dilivery. they comitted me that at the time of first service thay will remove that.
3. deley in returning the offer amount by requsting more than one month.
4 when i m giving that car for first service they deley that for five days n still they are unable to deliver that car,
many other things are also ther which are unable to explain by text.
5 misbehaving by the GM Service.
with all this i need the fruitfull reply from your side in today itself other wise i m going to file a cosumer case against the prem moters.
Thanking you,
dalip singh
car no- RJ 10 CA 1296
mob no [protected], [protected]
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Maruti Suzuki — Non Delivery - Pasco Motors
We had booked Maruti Suzuki Dzire VXI Colour Silky silver from Pasco Motors, Gurgaon (Dealer Code 9506) with booking number 99. The Booking was done in mid of February 2009. We paid the initial booking amount as we wanted the vehicle in Beginning of April and we were assured that we would be delivered vehicle much before committed dateline.We received a call from Pasco Motors in March end and we were asked to deposit the complete amount as delivery was expected in next 1-2 days. It is almost 14 days since we deposited the complete amount and yet we have not been delivered the car.
We have tried to speak to all in Pasco Motors from Mr. Madan Lal to Mr. Pankaj and explained the requirement of delivery before thursday, the 16th April, 2009, being the date of our function but they are still not committing any date.
I find the attitude of the Dealer being dishonest and untrustful in their approach where deceivingly they have collected the full payment and now citing non-delivery of vehicle from the Company as the reason for non-delivery.
I fail to understand how they had committed the date when it was beyond their control and why they had collected the full payment for delivery when they had not received the vehicle. I call upon the Dealer/ Company to arrange delivery by tomorrow.
Saurabh Gupta
[protected]