[Resolved] Nokia — Complaint against Nokia Care Kolkata, India
This is to inform you that, I have purchased a Nokia 6300 handset (Colour Silver & Black, IMEI No. [protected]) from D.P.Electronics on 17.09.2008. Now the fascia of the hanset is detaching each other due to pasting problem. I have gone to the Nokia Care Centre, C.R. Avenue Branch but they have told that outer part of the handset is not covered under warranty and you have to pay Rs.701/- to change the fascia.
When my handset is under the warranty period, why should I bear the cost?
I would therefore request you to please look into this matter and suggest me the viable option.
I am attaching the Bill for your kind reference.
Raj Kumar Chandra
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Aug 14, 2020Complaint marked as Resolved