Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Nokia E63 — CUSTOMER CARE

I PURCHASED NOKIA E63 ON MARCH 2ND WEEK BUT ON THE 04 MAY I SWITCH OFF THE MOBILE AND KEPT IT NEXT WHEN I WAS GOING TO ON IT DOES NOT WORK.
I DEPOSIT IT TO NOKIA CARE AT 10TH PARK ROAD GORAKHPUR BUT THEY ARE NOT IN POSITION TO SAY ANYTHING WHEN I GOT IT.

MOBILE IS IN WARRANTY PERIOD DUE TO NON AVAILABILITY I AM SUFFERING TOO MUCH AND STILL I DID NOT GOT MOBILE

HOW CAN A COMPANY DO IT
Was this information helpful?
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  7 CommentsShareTweet

Comments

sir,
i wahave buyed a nokia e63...i want to know how to connect to internet...am using bsnl card...
sir plse tell me...at the earliest...am not getting connected through WLAN also..it says bad gate way.sir how to connect plse tell so that i can browse through mob..
i bought E63 mobile phone 2 days ago and the problem is that gmail is not connecting on it.
i am having vodafone postpaid connection and GPRS is also activated on it but i am not able to retrieve my emails nor i am able to connect to my mailbox.


also tell me that i should connect my mailbox with which network of vodafone
i m living in delhi


please sove my problem as soon as possible.
ADVERTISEMENT
Drop the company; they should be taken to MRTPT and banned from selling in India. I have spent 4 nights trying to download the phone software; for a few thousand rupees NOKIA believes in jacking the happiness of customers and like a large IT global giant they DO NOT CARE. I am willing to dump my phone; rather throw it at their corporate office reception, break a glass or a face and feel at peace;NOKIA DESERVES TO LOOSE IT's SHARE and BUSINESS and their IT TEAM should be beated up. NOKIA I will celebrate the day you close business in India...and that will be soon enough...
Six months back I have purchased a NokiaE63 model from the beginning itself it is working very slowly, i.e., very slow response on commands.i never expected such very worst product from Nokia.I approached nokia customer care they have told me that software upgradation will solve your problem.But still it is working in the same condition even after software upgradation..
Dear friends do not purchase Nokia E63 model.
T.M.Ragunathan.
Trichy, Tamilnadu-620019.
[protected]@yahoo.com.
I have Nokia E63 & using Vodafone as mobile connection...for using internet on it, i use Vodafone live as access point...i have problem in using Nokia Email...it shows error message when it connects to email server...so i m not able to install & use it properly
where as other person using airtel connection, he can use it successfully...plz tell me y is it so
My email id is [protected]@yahoo.com
VODAFONE LIVE activation does not support Nokia Push mail. You need to pay extra money to Vodafone for "Vodafone Mobile Connect" plan which costs 199/month for rental and 5ps/10kb as extra cost. Throw away Vodafone get another service provider like DOCOMO, AirCell, Idea etc. they dont charge for this push mail service on GPRS charges. Or if you can not change your number wait for Mobile Number Portability and switch to another network.
--Jignesh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Nokia India
    Customer Care Service
    Customer satisfaction rating
    51%
    Complaints
    7709
    Pending
    0
    Resolved
    3848
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View Full Information
    ADVERTISEMENT