Nokia Mobile — service

Mobile Nokia — Service

Dear Respective,

This is to inform you about Nokia care…………….? We have purchased Nokia 6300 from The Mobile Store, V3S, Rohini, Delhi on 28 October 08. Now the problem is manufacturing default comes in hand free lead (it was not working properly, sound problem), so my wife was going to Nokia customer care at V3S mall Rohini and there is Mr. Sukhbir who is attending our complaint and his told us the lead warrantee is only 6 Month form the date of purchasing and we don’t replace your lead, so we are totally agree with this, but my wife is harassed for their poor service and ruddily talking by service man.
That time my wife is called me and briefed about scenario, than I talk to your staff and asked any senior no. like RSM or unit head and your staff is says no I don’t have the senior no.s.

So, I want that you take action about this person…..and about Better Justice…
With me and reply me on mobile no. is [protected].

At last & my wife had to go there, time & money is wasted & also our problem is still not solved. Please help me for that other wise I not suggest to nay body to buy Nokia sets.

Thanks & regards
Ashok Kumar
#[protected]
New Delhi

nokia 5130 — PRODUCT PROBLEM

I was purchase NOKIA 5130C IMEI NO [protected] DATE OF PURCHSE 07.SEP 2009
from dua comunication sector 27-D ,CHANDIGARH.

IN[protected] at evening 07:00 clock suddenly switch off the mobile . I on the mobile see in
screen contect service provider.

I have approach your Nokia care centre sector 35-A CHANDIGARH 06.11.2009 10.00 a.m ,He said that mobile is going on LIQUID DAMAGE ,Repair cost 90% of mobile value its not coverd under warranty.

Mobile is neither drop in water nor in any where . For safe purpose by myself MOBILE IS also protected by extra plastic covering.

How to enter the water under mobile ?

DEFECT PRODUCT SUPPLY TO me

With in two months chiness mobile is also not go for so bad condition

Request to you please Change the my mobile in under warranty

if any clarification contect-[protected],[protected]

Waiting for early reply

Thanks With regards

this nokia 5130 model is working so badly why tell me

nokia-5130 mobile — nokia service and product manufacturing

harrassed by service
Dear Sir,
Sir i am the nokia customer.i purchased n-5130 from nokia piroty tonk.but after some days i have got a problem in n-5130.there was a mistake in music player system.then i gave my mobil to pareek nokia care center at jaipur.After 15 days they returned my mb.Bt their srevice was not gud.they did not give me proper service.there was another problm with mb. of dirty screen display.then i gave again nokia care center at gandi nagar circle at jaipur.on that i got my mb and come back home bt there was a problem of music volume key which is created by nokia care center.i again gave it to repair.when again i went after 15 days to take it, i found that music player problem again arise.it had several problems creted from nokia care's side.they just upgraded software & in return following were problem created by them.these are...
1. screeen display problem
2. sound of music player
3. No proper response

i am harrassed by their poor service as when i gave cell for repair. they upgraded software but in return the above problems they created & i had to go there 3 times, my time & money is wasted.please help me for that.

vinit Jain

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia

I purchased my mobile Nokia 5130 C-2 express music (IMEI/SN No. [protected] on dt. 10/1/2011 at Chandigrah MG Mobiles (India) Pvt. SCO 1025 Sector 22-B Opp. Bus Stand Chandigrah Ph. No.[protected] with one year warrantee. After Five Months a problem has been seen in my mobile that such mobile has not been shown memory card and not read. I deposited my mobile in Nokia care service centre named Baba Music Centre Address: B/O 13/a Opp. Sadar Tehsil NH-21 Bilaspur H.P. Phone No.[protected] on dated 29/6/2011 and they have given me a receipt No. 4175 dt. 29/6/2011. After One and half month I received my repaired mobile on dt. 10/8/2011 and at the time of receive mobile they were demanding more Rs. 570/- to extend the warrantee. Sir I want to know that when I bought my mobile the company given me one year warrantee, so why they were demanding Rs. 570/- to extend the warrantee. After one day left the same problem has been again created in my mobile. I went again in Nokia care centre Bilaspur Baba Music Centre Address: B/O 13/a Opp. Sadar Tehsil NH-21 Bilaspur H.P. Phone No.[protected] and given my mobile on dt. 5/9/2011 and they have given me log sheet No. 1770 dt. 5/9/2011. Now they have said that your mobile will be repaired by the company (Delhi Branch) and the repaired charges will be collect from customer(you). When my mobile is under warrantee, so it is the responsibility of the company that they will repaired my mobile free of cost and replaced. So why the employees of Nokia Care centre Bilaspur are demanding repaired charges for the customer.
Thanking You
Ravinder Kumar S/O Lt. Sh. Deep Ram
C/O Executive Engineer
I&PH Division Ghumarwin
Distt. Bilaspur H.P.

Hi Freinds

I had purchased Nokia E7 & within 3 months that mobile is not working not able to hear not able to use net & lot of other problems. NEVER PURCHASE THIS SET,

DEEPAK GUPTA
SD.[protected]@GMAIL.COM

I had purchased a nokia handset model 7230 ( IMEI no- [protected] & bill no.- 582) worth Rs. 6000 on 21/5/10 from jai elctronics, jail road, indore & given it for repairing on 9/11/10 ( job sheet no.[protected]/101109/30 )to video palace nokia care, mg road, indore & paid Rs. 1000 to the same as repairing charges. But I haven't recieved it since. Kindly look into the problem as soon as possible & replace my mobile with a new one.
contact no.- [protected]
email id- [protected]@yahoo.co.in

I HAVE PURCHASED NOKIA C2-02 MODEL FROM TELE TALK R-50, MANGLAM, VIKAS MARG, SHAKARPUR, DELHI INDIA ON 05/10/2011,
VIDE BILL NO.[protected]/6148[PH.NO.42487175]
SAID HAND SET IS NOT WORKING PROPERLY SINCE PURCHASING, TOUCH PAD OF THE SET IS TOTALLY NUISANSE, COMLAINTS IN THIS CONTEXT HAS BEEN GIVEN TO THE SELLER BUT THEY DID NOT INITIATE ANY REMEDIAL ACTION, I THEREFORE REQUEST THE NOKIA COMPANY THAT PL. LOOK IN TO THE MATTER AND GET IT RESOLVED WITHOUR FURTHER DELAY FOR THE SAFEGUARD OF COMPANY ESTEEMED PRESTIGE.THANKING YOU,
YOUR TRULLY,
K.S THAKUR
MOB.[protected]
[protected]

i have a x2-01 black and i face the problem in my headset socket, display and speaker which i repair from kalyan, maharashtra service centre but i still face the problem and the service centre not reply properly pls solve my problem and contact me on [protected], [protected]

I have purchased nokia c2-00 .I face a problem when open broser.page cannot display etc. why solve this problem .my email id is (maheshk.[protected]@rediffmail.com}

Dear sir,
I purchased nokia piece model no: C2-03 ON MAY 7TH 2012, ON JULY 25 THERE IS PROBLE WITH DISPLAY I WENT TO NOKIA CUSTMER CAE AT AMERPET HYD and told them that on display am not able to see anything and they are saying that you pressed hardly
I am saying that it touch screen when it will not move up and down we want to press hard, when we use other mobile like Samsung we can use it any way even it will fall down it will work nice that means nokia manufacturing is defect they don’t know who to make touch screen product
Nokia care employees are simply saying that don’t keep in pocket don’t press that means they are saying keep in locker and they charge me 1200 rupees even those it is in warranty period
1200 is nothing to me I will escalate to public, media, new paper, friend and also go consumer court.
Venugopal
Cell no: [protected]
147 plot no
Dharaninaga, kukatpally
hyderabad

i purchased nokia c3-01 imei n .[protected] in 21/06/2011. and its screen was giving trouble since very beginning.i showed it service center at kotla mubarakpu new delhi they said there is moisture so warranty is invalid you have to pay rs 2500 got extented warranty for rs 600 again there was problem again they said there is moisture vide (sheet n.[protected]/120820/34) they showed some dried sticky material .since it was repaired last time i got it covered in a waterproof leather cover and screen was covered with sheet.it happened on 20/08/2012 .ithink they are playing a fraud with the consumer in the name of warranty and they always say that there is moisture and warranty is invalid dr anil kumar duggal e 40 south extension part 1 new delhi 110049 mobile [protected]