[Resolved]  Bajaj Allianz Health Insurance — Non refund of amount & bad service

I have cancelled Bajaj Allianz health insurance policy no. OG[protected]-[protected] months back. The said has been communicated via email & received confirmation saying amount of Rs.2181 has been sent. But so far I haven’t received any credits by cheque or by ECS. There is no response from grievances cell for my last 5 mails also when i called up the customer cell they are telling that amount is already credited. Can someone help me filing Consumer complaint regarding the same.
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Aug 7, 2021
Complaint marked as Resolved 
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sir/madam,
i have directly deposited a cheque of Rs 7747 on 17/01/09 at your A - 3 Sector - 4, Noida office vide singed receipt of your executive yogesh ( mobile : [protected]) for renewal of my health guard policy no OG[protected]-00000858. The cheque was cleared from my bank account but no policy was issued even after one and half month and on 10 times enquiry from your executives Mr ajay misra ( mobile : [protected]) & Mr samsher (mobile : [protected]) and (mobile : [protected]) they have promised to convey me of the following enquiry, But even after 15 days no one inform me about the problem. In the mean time i have filed two online complaints Ist complaint no : 32736448 date 02/03/2009 & IInd complaint no : 32738140 date 03/03/2009 with bajaj allianz but no one have care for it. Later on i have called many times to your executive Mr samsher regarding the above & reminded him about my previous 20 calls, then only on 12/03/09 he told me that wrongly their executive have received less amount cheque against my policy. Therefore as per his advice i send another cheque of Rs 764 on 13/03/2009 which was received by Mr samsher him self and the cheque was cleared from my bank account again but even after expiry of 24 days i have not received my policy.
The all above drama of the insurance company mentally harassed me lot. I am being senior CA in practice from last 18 years have not faced so much mental harassment from anyone. After considering all the above facts i request to the insurance/Govt authorities to take suitable action and panelized them.
As there is no contact information, please contact the nos below and we will be happy to help you.

Helpline Number
LIFE INSURANCE
Toll free numbers Standard STD rates apply
MTNL/BSNL[protected] Tel (+[protected]
Tata[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Reliance[protected] SMS [protected]@56070

GENERAL INSURANCE
Toll free numbers Standard STD rates apply
Any Landline/Mobile[protected] Tel (+[protected]
MTNL/BSNL[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
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