[Resolved]  Samsung Mobile — SCROLL PAD NOT WORKING

I HAD PURCHASED A NEW SAMSUNG MOBILE PHONE(SAMSUNG RAGAA)CDMA, IN AUGUST FROM A LOCAL VENDER IN NALASOPARA, THE SCROLL KEY WAS NOT WORKING PROPERLY.
I WENT TO THE SHOP WITH THE MOBILE, THE PERSON TOLD ME TO VISIT THE SAMSUNG SERVICE CENTRE THE PHONE WILL BE REPAIRED OVER THERE.AS I WORK IN PAREL I WENT TO THE PAREL SERVICE, NEAR LALBAUG, WHERE THE PERSON TOLD ME THAT MY KEYPAD HAS BEEN WRONGLY INSTALLED AND AS IT HAS BEEN STUCK BY GLUE IT CANNOT BE ADJUSTED THE RIGHT WAY, HE TOLD ME THAT YOU HAVE TO PUT A NEW KEYPAD WHICH WILL COST U Rs.475/-, I INFORMED HIM THAT MY PHONE IS UNDER WARRENTY PERIOD HE TOLD ME TO GO TO THE SHOP WHERE I PURCHASED THE PHONE, HE WILL DO IT FOR U FOR FREE .I WOULD LIKE TO TELL U WHEN THE PHONE IS NEW THE KEYPAD SHOULD BE PROPERLY FIXED.THE SERVICE CENTRE ALSO TOLD ME THAT THE SHOPKEEPER HAD OPENED MY PHONE
AND STUCK MY KEYPAD BEFORE THE SALE.I THEN WENT TO THE SHOPKEEPER, WHO TOLD ME TO GO TO THE SERVICE CENTRE AS THE PHONE WILL BE REPAIRED ONLY AT THE SERVICE CENTRE, HE ALSO ASSURED ME THAT THE PHONE COMES IN SEALED CONDITION. NOW IT IS VERY FRUSTATING YOU HAVE REMOVE TIME TO GO TO THESE PLACES, YET THE PROBLEM IS NOT SOLVED. I HAD PURCHASED A SAMSUNG TV 21" TWO YEARS
BACK AND IT IS WORKING VERY WELL, ASSUMING THE SAME I PURCHASED THE MOBILE PHONE, BUT THE PHONE HAS TROUBLED ME A LOT, PLS DO THE NEEDFUL AT THE EARLIEST.

ANIL MANDAL
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