[Resolved]  On-dot courier & Cargo — Stolen of money

Address:

Hyderabad, Andhra Pradesh

This is regarding a courier which was being sent to me by my father from Kolkata to Hyderabad,which consisted of some important documents and an ATM card of AXIS bank,which was very important.The mail was sent from Kolkata on the 24th of April Docket no.[protected] and was promised to reach Hyderabad on the 26th by a company called ON DOT Couriers and Cargo.I waited till the 27th for the card to come in mail but when i started inquiring about it the people in courier services kept on saying that it has been mailed to me to the given address whereas no mail was delivered.Since it was a debit card which was coming in the mail, and since it did not come for so many days I called up my bank manger to cancel/block the ATM card and then he informed that a transaction of Rs 10,300 was debited from the a/c...we went to the courier service company to inform the mishap...they said to write an application and submit them and they will investigate and return the money as their delivery boy has done the crime.It has been more than a week that this thing is going on and if we call them up,either they don't pick up the phone or they say to call later as the investigation is still going on...now I'm not in my home town(Kolkata) and I'm in desperate need of the cash.

Filing a complaint to the Consumer Forum Seems like the last option left..If you guys could please look into this matter I'll be highly obliged.if any further information is required you can surely mail back to my Id which is rantu.[protected]@yahoo.com

Thanking you
Prasenjit Singha