[Resolved] Online Air Ticket Booking From Ezeego1 — Non refund of amount debited during transaction failure | |
My name is Abhijit Chowdury I have booked tickets of indgo Abhijit Chowdhury & Anindita Chowdhury of indigo of 27th November 2008 of 6E 273 320 from Kolkata to Agartala though online money transfer from EZEEGO1.COM I was informed by phone through your cumtomer care unit that the booking has not be done due to server problem it has became a transaction failure. But the amount has already been debited from my account. They also promissed me to refund the amount that is Rs. 5350/- within 7 (seven) days. I have asked for fresh booking and making adjustment of the amount . But they refused to do so. But, till date they haven't refunded the money, but, they called me and told that the amount have been refunded. I have checked my account even today but the amount is yet to be refunded. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
Air Ticket from Ezeego1 — Non refund of money debited during transaction failure
My name is Abhijit ChowduryI have booked tickets from Ezeego1 by online internet banking money trasfer method of indgo Abhijit Chowdhury & Anindita Chowdhury of indigo of 27th November 2008 of 6E 273 320 on 7th November 2008 from Netaji Subhas Chandra Bose/Dum Dum Intl (CCU), Kolkata to Agartala (IXA), Agartala
The two tickets costs me Rs. 5350/-
I was informed by phone through your cumtomer care unit that the booking has not be done due to transanction failure of their server.
But the amount has already been debited from my account.
I have asked for fresh booking with the same amount. But was denied.
Intead I was informed that if I send the details of my account, the amount will be refunded within 7 days.
Accordingly I sent all the details on 8th November 2008
I called them again and again.
Then Ms. Wahida Mujawar asked me to send the account statement. That also has been sent to them.
After that they stop contacting me and till date they haven't refunded my amount.