[Resolved] Ortel — FAULTY INTERNET CONNECTION & SERVICE | |||
Dear Sir, I took an Ortel WiFi Connection before 10 days. Earlier when I was given with a modem connection we were experiencing lots of problems of modem disconnection, signal, connectivity failure etc. The dealer convinced that WiFi connection has overcomed all sorts of complaints that arroused with modem. So after taking the connection, the neither modem nor the WiFi is working. Inspite of our repeated approach these people are not responding to our queries. We are strictly dissatisfied and afterwards I took all the defective devices and dropped to the dealer's office. There on instead of responding to my query these people told that we are helpless and plz take away the device. Get it on some other day we will cancel ur connection. Your urgent attention and sincereaction in this regard is needed so that these people stop playing with us. Regards Ratan Agarwal +91-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Mr Ratan.. this is the begining u will face so many problem like this...Once Ortel gave u connection they will never listin your. thy dont bother about customer complain. in bhubaneswar arround 1000 disconnection is happening every month due to the non service.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
41%
Complaints
461
Pending
0
Resolved
190
+91 97 7609 1111 (Orissa)
+91 89 1326 0326 (Vizag)
+91 33 4001 6891 (Kolkata)
C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016