[Resolved]  Ortel Communications — Ortel Not Refunding My Amount

Hi Team

On the month September 2020 I had requested for the broadband connection, due to some budget issues company didn't provide me the connection.

And I have already paid the Rs.970 rupees of payment to your agent (Bubu).

And I have called multiple times (more than 20) to your customer care, visited office more than 5-6 times for my refund.

I have called to Bubu and Personally meet with Mr. Paul, and handover all the required documents (Adhar Card, Cancel Cheque, Google Pay Screenshot of my payment to Bubu) to him.

I have provided all the required documents on 12th December 2020, but till now I did not get my refund from Ortel, which looks bad..

After multiple time of call customer care agent shared one senior person mobile number and his name is Tipun, I have contacted over the whatsApp (As informed by Customer care) but no response.

Its been more than 7 months Ortel did not process my refund. Even I have contacted multiple times over an email and phone[protected] to [protected]@ortelgroup.com, [protected]@ortelgroup.com, [protected]@ortelgroup.com but no response. This is such an irresponsible company. Looks like completely fraud. Taking users money and not doing refund. Even I did not get any my refund.

Hope this will be address by consumercomplaints.in.

Was this information helpful?
No (0)
Yes (0)
Aug 21, 2021
Complaint marked as Resolved 
My complain has not been resolved yet.. This Ortel is not refunding my amount. When you guys are going to refund my amount?
Ortel Communications customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Ortel Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
    View all Ortel Communications contact information