[Resolved]  Ortel Communications — no signal since cyclone foni

Address:752001

I've 2ortel connections. Both have no signal since power is restored after cyclone foni. The signal is distributed once the street lights are switched every evening. Its already been 2months i've lodged complaint but there is no response from their side. I find this quite intentional as they are not even coming for taking their payment. If my problem can't be solved then they may take back their settop box and refund my settop box amount that i've paid for earlier during installation.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2019
Complaint marked as Resolved 
Thank you so much for resolving my issue within 4days.
Ortel Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

My broadband signal not came last 15 day i have complaint so many time to the local and customer care number they raise complaint but still they not do any action regarding this so bad service provide by ortel they cheat to the customer, the local office staff also so rude behavior.
Not play some channels
Internet is not working even after payment.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ortel Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    461
    Pending
    0
    Resolved
    190
    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
    View all Ortel Communications contact information