[Resolved]  Ortel Communications — my internet is not working for last 5 days

I am an ortel broadband customer. My internet has stopped working for the last 5 days. My customer id is 01368981 and located at berhampur. After titli cyclone, the internet stopped working for at least 15 days. After that i got internet for 2 days and again stopped for the last 5 days. Please resolve the issue as soon as possible. Nowadays, i am encountering frequent outage of internet services.
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Dec 5, 2018
Complaint marked as Resolved 
Ortel Communications customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2018
Ortel Communications Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your e-mail.

We would like to inform you that your request has already been registered with us.

This is expected to be resolved very soon.

In case you need any further assistance, do call or email us. Assuring you of our best services at all times.

Thanks & Regards,
Appellate Officer – Ortel Communication Ltd.
Customer Care:[protected]
E-mail: [protected]@ortelgroup.com
Website: www.ortelcom.com
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