Ortel Broadband — Not giving advance amount

Naveen_mkm

from Mumbai, Maharashtra

Address:

North 24 Parganas, West Bengal

Hello Sir,
I have disconnected my broadband connection almost 3 months back. They should give the advance amount which I paid in 45 days.
Till now they didn't give the amount. I called up their customer care for more than 10 times and they always say that they will call back but they did only one time. At that time they asked me to wait 20 days. It been more than 40 days but no response from them.
When I was holding the connection I faced many issues and finally decided to disconnect. Now they are not giving my money back.
I am really frustrated with them. Please let me know how to proceed legally. No one else should face this situation ever.

My customer id: 00817972

Regards
Naveen

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Comments

rajesh kumar mahapatra

from Bhubaneshwar, Odisha

Ortel Broadband — Not providing good services and behaviour

Hereby i ud like to register the complaint as the employees of this company have no responsibility of collecting the charges properly and they have collected the respective amount twice for the month of feb. from me. Therefore i am going to change my ISP from ortel to any other.

Subhasis Kumar Panda

from Bhubaneswar, Odisha

slow internet connection

dear sir/madm m subhasis from bermunda my id is 1803977 my net connection vry slow which not able to open a page m request too many times to customer care but no result is there so i request u plz resolve my problem soon