[Resolved]  Ortel — connection not getting provided even after taking money

from my raipur( chhattisgarh ) office MR. kamal([protected]) took money rs. 305 and got a form filled up for an internet connection on 21st december 2009. He went to my house at the site and told me that the connectivity is present there and he will activate it within 50 hours. But till date the connection has not been activated. AFter too many calls now they are saying that connectivity is not present there and it will take months to get it started. Now he is not picking my call and on calling the customer care there is no proper resonse. They are not even ready to refund the money and are making excuses of company policy. They have taken a modem also from me and are not returning the same also. ORtel company has no responsible person in it and no response is being taken. They are just befooling and cheating the customers of their money.
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Aug 13, 2020
Complaint marked as Resolved 
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Ortel is a cheater company. I have a digital + internet connection of ortel I want to extend one more digital connetion for me. I had applied for it and they said we add 100 extra in your bill. normaly charge of one digital is 200 but if you extend one more will charge half means 100.

but I sock when I receive 2 bill and they charged me full for extended connection. when i complain for it then said we could not do for you can have to pay both bill in full payment.

Net slow

Mera naam sanjay kumar patel (id[protected]
19/mar/2016 ko ortel brodband lagayatha
use deen sa net slow chalrah hai
mera adress-
at/po-panchpada
dist-jharsuguda
pin-768204
mob-[protected]

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