[Resolved]  Ortel Communications Ltd. — Ortel Broadband in Orissa is a FRAUD Company

Beware Orissa Internet Users from the so called, Ortel Communications Ltd. or ORTEL Broadband. Never ever choose Ortel as your internet service provider. They are the most rubbish and worst broadband company to deal with.


Here are few points why you should stay away from it :

1. False Internet Plans and Packages with FALSE speed notations. You will even get 1/3rd of the claimed speed.

2. Worst Customer Care. Untrained and Non-English Customer Care. Neither they understand clean english nor do they understand, what does LAN WAN means.

3. Sales and Marketing Guys will run after you for giving you the connection , but once you get the connection, they will never pick up your phone, when connection goes out.

4. Frequent Disconnection of internet.

5. No stable bandwidth.

6. The worst technical team to solve your queries.



So, if you are from orissa and looking for a new internet connection, just dont choose ORTEL or you are just going to waste your big money in them.
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Aug 14, 2020
Complaint marked as Resolved 
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For a new Broadband connection There waqs two option either pay Rs 1200/- or exchange Modem (i[censored] have any modem with you) offer so I exchanged my own modem and took the ortel connection. after 6 months i requested to disconnect the line . They disconnected the line but didnot give my modem back to me.

Again after 6 months I asked them for Reconnection. I paid Rs 800/ - They told as u have made advance payment, you wont get next month(january month) bill. But They have still send bill saying that it is February month bill . For example: I took connection in December 24th, they sent me bill on January 2012 .

Please Put them behind the bars.They made commitment that you wont get next month bill as I have paid them in advance. Then how can they send bill.They are Fraud and Scam

Ortel Membership no. : 00387072

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    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
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