[Resolved]  Ortel Digital Stb Connection — Unattended since 20 days

Address:

Odisha

Dear Sir,

Connection applied for - Digital STB connection - Platinum pack
Amnt paid - INR 300
Money receipt no - 53519
Applied on - 15.09.2010

A representative from Ortel comm had visited us on 15th sept and took the mentioned amnt . He confirmed to us that we would be getting the connection before 12 in the afternoon next day i.e.16.09.2010.

Today is 06.10.2010 and i am yet to receive the connection.I have contacted the customer care 5 times in the last twenty days and everytime i had been assured that action would be taken and the connection would be provided in a day. On every call to the customer care centre i have been given false hopes and wrong information.

I am fed up with this kind of pathetic service.