[Resolved]  Panasonic Plasma TV — Defect in Plasma TV

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,
On monday 15/04/2013, my Plasma TV turn off and didn't get turn on after trying several times. Red Light Blink few times when we plug in the switch and then nothing happen.
I log the service request # PI-ASC[protected] in Panasonic 24*7 helpdesk. As per them they told me that service engineer will visit within 24 hours.
But till now 17/04/2013 no one has visited, Even at service centre no one is picking the phone.

It's really frustrated to buy from panasonic.

That's a very irresponsible act on the part of the service center of a world renowned brand. Please suggest me what to do.

Ashish
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Panasonic Plasma TV — Making Delay in Repair

Respect Sir,

I am Rajeev Jha I have bought a TV of panasonic in OCT 2010 the have given me 3years warranty past one month i am facing a problem with that i have allready lunched a complain for this at customer care no the have give me complain no that is 002410 on 28 OCTBER2011 but still they didn't solve that

Service center no is [protected] the don't reply me positive that when he will make it solve or what they r doing.

sir plz help me and if possible infor me at [protected]. while i tv in warrenty .

Thanking you .
Dear Mr. Rajeev Jha,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.

We have made a note of your complaint and your contact details, our service team will contact you soon for further assistance.

Regards,
Panasonic India
Dear Customer,

We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us some time so that we can look into the matter.
For any further assistance, please feel free to write in at [protected]@gmail.com

Regards,
Customer Support Team
Panasonic India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panasonic India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    2013
    Pending
    0
    Resolved
    280
    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    View all Panasonic India contact information