[Resolved] Paytm.com — improper service | |||
I had booked my bus ticket from paytm website where the fare for sleeper coach was Rs.649/- I successfully Paid Rs.649 but on the day of travelling I came to know that my ticket is booked for seater and not for sleeper.When I asked the operator for sleeper coach he said paytm has booked your ticket for seater not sleeper but he said amount charged for you is more than sleeper fare. When I went to check on their portal I came to know that the fare for sleeper is of Rs.549/- they charged me Rs.649/- and gave me a seater coach. The fare for seater is too less its just Rs.350/- for seater and when i asked them for refund they are not agreeing on it now.Mentioned below are my ticket details. View your ticket online Dharwad Bangalore Sea bird tourist[protected] [protected] ,[protected] ,[protected] Dharwad (10:00 PM) Anand Rao Circle (06:00 AM) Passenger Name Seat Paytm Ticket ID Ticket PNR Ms Sayeema Nidgundi 10 MKHADH TS-RB4145480GPY/1249728 Bus Type Reporting Time Departure Time Status Non A/C Seater/Sleeper (2+1) 09:40 PM 10:00 PM BOOKED Boarding point address Total Fare Location: Dharwad Rs 649.0 Landmark: Dharwad Address: Near Sea Bird Tourists, Next to Nidavani Complex, Jubli Circle. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
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at the time of booking it was successful, but before one day of my travel plan, i got a message from particular bus travel services that " your ticket got cancled " bcoz of some technical issues.
Then i thought that, sometimes it will happens to everyone .Again i have booked another ticket in another bus services.Again same kind of problem that i don't get any confirmation mail as well as txt msg also.
So, bad !, Then i was called to particular bus services and enquire about the ticket status. They said it was booked on my name.
after that i felt happy but that's just few seconds only, slowly customer care person said that, it was booked on ladies category.
How come ?, i dont know. while booking i have thoroughly checked and booked.( That's Bcoz of worst site maintenance of paytm ).
Again, i request my issue through mail to paytm care, but they replied like, " we are so sorry sir, we cant do any thing in this regard, and please cancle your ticket so that you can get 90% refund back". these words i really wont expected from them.
But what to do ? i simply canceled the ticket & i lost around 150 rs/-
Even if we call to Paytm customercare, its not at all connect to them.
My suggestion to all of you friends is please never & ever don't book the bus tickets through the paytm site.
Better to book in Ahibus.com or redbus.com these are the good sites for bus ticket booking.
Finally i conclude this topic with my rating to paytm bus booking services & customer care services --- 0/10.
ThanQ,
sai