[Resolved] Paytm.com — Coupon Not Received + Staff Not Responding | |||
Order No: 9411601 I made a successful recharge of my Docomo Mobile but I didn't get a Rs. 400 Sunglassesindia.com Coupon which I purchased along with Recharge. When I talked to "[protected]@paytm.com", Mr. Harihar was allocated to the Query. He said after few days that we will soon send you an email of Rs. 400 Coupon which I never received. When I tried to talk on this email address again and again...my Query was closed which was open and handeled by Mr. Harihar. These guys do not have a contact number where we can talk to them. I'm looking forward to hear from them very soon. Ashish Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
You may use your Sunglasses coupon code as "PAYTMSPL"
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com