[Resolved] Paytm — Coupons were used but still got no balance | |||
On 9/5/12 there was a deal on timesdeal,"double recharge value for you! pay rs. 50 and get paytm voucher worth rs. 100 on your mobile recharge @ paytm" I bought two the deal for rs 50/ Transaction successful but I DID not receive any coupon on my email if, but i got the coupon no times deal only. Earlier when i was using the coupon codes paytm was not accepting there coupon codes, but after some time when i used these coupons the coupons were accepted and was told that the balance of Rs 100 would be transferred in to my phones. But i don't get any balance. I recharged two no's [protected] and [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Mahajan,
Thank you for writing to us.
With reference to your query, We would like to inform you that as per discussion with you on 19th May'12 the recharge has been done on [protected] & [protected] for both the orders which you have purchased from times deal.
We really apologize for the inconvenience caused to you.
We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For any other query, please feel free to contact us at our customer care number[protected],[protected].
With Regard
Customer Support Team
Timesdeal.com
Thank you for writing to us.
With reference to your query, We would like to inform you that as per discussion with you on 19th May'12 the recharge has been done on [protected] & [protected] for both the orders which you have purchased from times deal.
We really apologize for the inconvenience caused to you.
We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For any other query, please feel free to contact us at our customer care number[protected],[protected].
With Regard
Customer Support Team
Timesdeal.com
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That promo-code is for only new user. not for existing user in paytm.com.
If you create new account in paytm and use that code means it will work surely.
we are unable to use that promo-code to recharge more than one time for a single number.
Because i also face the same problem. It's our manual reading mistake, not their mistake.
Regards,
J.R.JeyaGanesh,
[protected].
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