[Resolved] Paytm Online Recharge — ONLINE RECHARGE NOT DONE | |||
I HAVE DONE AN ONLINE AIRTEL RECHARGE OF RS. 300/- THROUGH PAYTM WEBSITE.I GOT A MESSAGE ON MY NO.[protected], Thank you for using Paytm.com to recharge mobile no.[protected] for Rs.300. Your Order Number is 40191152. For queries, email us at [protected]@paytm.com.BUT THERE WAS NO BALANCE IN MY A/C.THE ONLINE RECEIPT AND THE MESSAGE SHOWS THE WRONG MOBILE NUMBER [protected] .BUT I HAVE CREATED AN ID ON THE PAYTM SITE WITH MY MOBILE NO. [protected] AND I RECEIVED THE MESSAGE ON MY CORRECT MOBILE NO..WHEN CONTACTED THEY SAID RECHARGE WAS SUCCESSFUL AND THEY HAVE CONFIRMED WITH TELECOM OPERATOR.BUT I HAVE LOST MY RS.300/- ON THIS FAKE WEBSITE. I THINK PAYTM IS A FAKE WEBSITE. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have checked with the operator and they have confirmed that the recharge has been successfully delivered. We request you to kindly contact Airtel Customer Care to confirm the status of your recharge.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have checked with the operator and they have confirmed that the recharge has been successfully delivered. We request you to kindly contact Airtel Customer Care to confirm the status of your recharge.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have checked with the operator and they have confirmed that the recharge has been successfully delivered. We request you to kindly contact Airtel Customer Care to confirm the status of your recharge.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com