Paytm — Regarding Paytm cash refund to bank

Address:Andhra Pradesh

Hi,

I have Rechared 798 INR for MTS MBlaze recharge through your site. It resulted
as a failure and the money was refunded as paytm cash.

I clicked on refund to bank button. It has been 21 days since i initiated the refund
request.

I did not any mail regarding the refund request confirmation and i did not recieved
the Bank tansaction ID for that .

I already raised a ticket regarding that. The ticket number is :Ticket #[protected]

One o[censored]r customer care person ( Tejasvi) Replied and asked to wait for 21 days.
She has not gave me any furthur information regarding this.

I have been Mailing since many days and not getting any reply from u.

I request you to please check into this issue as soon as possible and provide me the information.

Please take severe action on Paytm. imeediately.Or else i will file a complaint with all details in CONSUMER COURT..
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Hi,

I have recharged 2350 INR for TATA Docomo recharge through your site. It resulted
as a failure and the money was refunded as paytm cash.

I clicked on refund to bank button.I am getting following alert.
"Refund of Rs. 2350 to your bank account initiated on[protected]. Could take up to 21 days to reflect. Today is day 118 of 21"

I did not received any mail regarding the refund request confirmation and Bank transaction ID for that .

I already raised a ticket regarding that. The ticket number is :Ticket #59616830

I have been Mailing since many days and not getting any reply from your end

I request you to please check into this issue as soon as possible and provide me the information.

Please take severe action on paytm immediately.
If i don't get any response after this also, I am sure file a complaint with all details in CONSUMER COURT..
Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

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