[Resolved] PMPL — No manner to PMPL Drivers and Conductor.
Last Week I was travel from Pune Municipal Corporation to Theargoan through PMPL Bus. The route for that Bus was Hadapsar to Chinchwad gaon.
My experience was the bus driver not stopped bus on Aundh, Aundh hospital and Rakshak Society people showing there hands to stop the rider of bus driver couldn't stopped. The time is almost 9.30pm. In bus there was lot of sits empty so I asked conductor to take those passengers who are waiting from long time. The answer from Conductor was this is express bus so it not took this stops. I told him that I am going to complaint about this behaviour to PMPL office. So I asked him to give me your both name, the reply from him find out the name from our office what were you want to complaint go ahead.
This is a customer service which is PMPL providing. The employ who not care of their responsibility and service. They have confidently saying go and complaint to our office, Means they know that no one can touch.
I request PMPL to please provide the Name plats to every Bus conductor and Driver to identify to them.
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Aug 14, 2020Complaint marked as Resolved
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Saket Building, 2, Ho-chi-minh Sarani, 2nd Floor, Suite No. 2C, Kolkata, West Bengal, India - 700071