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[Resolved]  PMPL — No manner to PMPL Drivers and Conductor.

Hi,

Last Week I was travel from Pune Municipal Corporation to Theargoan through PMPL Bus. The route for that Bus was Hadapsar to Chinchwad gaon.

My experience was the bus driver not stopped bus on Aundh, Aundh hospital and Rakshak Society people showing there hands to stop the rider of bus driver couldn't stopped. The time is almost 9.30pm. In bus there was lot of sits empty so I asked conductor to take those passengers who are waiting from long time. The answer from Conductor was this is express bus so it not took this stops. I told him that I am going to complaint about this behaviour to PMPL office. So I asked him to give me your both name, the reply from him find out the name from our office what were you want to complaint go ahead.

This is a customer service which is PMPL providing. The employ who not care of their responsibility and service. They have confidently saying go and complaint to our office, Means they know that no one can touch.

I request PMPL to please provide the Name plats to every Bus conductor and Driver to identify to them.

Regards,
Arvind Yadav
Pune
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  10 CommentsShareTweet

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PMPL — Abuse behaviour of conductor

I never travell through bus yestardy was my first day of travelling while coming bus conductor took 10 rs fare from Bopodi to Chinchwad. while returning he asked me 13 rs fare, I told him while coming the other conductor took 10 rs fare. This condutor started scoulding telling me I illitrite, dont know to read the board, without reading you board the bus, I didnt argue him, I was having 100 rs 3 rs change was not with me, I gave him 100 Rs. he refuse to take telling for 3 Rs I cant give you 100 Rs change he gave me up coming stop ticket and told me to get out from the bus.

This is not fare what the PMPL conductors are treating with the customer, we pay & travell the government employee ussually speak up rough language. The PMPL should take notice for it they just refuse to give change and how come they judge who is litrite or illitrite.

The Details of bus as follows:
Bus Root : Nigdi _ Hadapsar (going from masulkar col.)
Bus No.MH-12-EQ-9793 (CNG 57)
Date : 30.01.2009
Time : from chinchwad 6:30 Pm
Conductor was bald.age above 40 yrs
There is no direct bus from Swar Gate Bus depot to Yerwada or from Pul Gate to Yerwada. I have enquired about the the route at both the Bus Depot, it is mentioned to travel to Corporation Building for travel to Yerwada. Is it not rediculous that we want to improve public transporation extensively, but we don't have proper planning
Hello,

I am daily user of PMPL from M.N.P to Nigadi, I travel by bus No-123 which is at 8 am from M.N.P(pune Muncipal corparation), everyday that driver is miss behving with every person in the Bus.
Today date 17/12/2009, at 8 am Bus No- MH12-DT 8860 Rout- MNP to Nigadi.
I want to take Bus Pune Station to Sambhajinagar from Engineering college Bus stop, i was standing in the front door of Bus No- 8860 to get down at Engg college, but The driver did not stop the bus at that stop. so I ask him to stop. He started Shouting at me and says some abuse words. Every one is watching even couductor aslo.
I want answer for this from PMPL head.
Please forword this complaint to The Head of PMPL.
and Do the NeedFul.
I am sending this same copy of this letter to Sakal, Indian Express.

Changes Needed in the service :-
1. Every Bus stop one TC should be there who checks that every Bus is taking the passanger or not ?
2. Bus should be clean
3. Communication with the passanger is very IMPORTANT from DRIVER as well as Conductor.

Do Reply, I am Waiting for Reply.

Thanking You
Regards.

Sagar K. Malpure
Exicutive Engineer Design Dept.
Utilty Division.
Office Add :- Thermax Ltd. Pune (Chincwad)
Home Add :- 53/54 opp civil court shivajinagar. shree chambers. Pune -411005.
Phone- [protected]
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No manner to PMPL Drivers and Conductor.
Hi,

I was travel from New Sangvi to Wagholi through PMPL Bus. The route for that Bus was Pune Municiple Corporation to Pabal Phata gaon.

My experience was the bus driver not stopped bus on Ramwadi, Weikfield and nex one bus stop people showing there hands to stop the rider of bus driver couldn't stopped. The time is almost 8.45am. I asked conductor to stop the bus The answer from Conductor was this is express bus so it not took this stops. I told him that I am going to complaint about this behaviour to PMPL office. So I asked him to give me your both name, the reply from him find out the name from our office what were you want to complaint go ahead.

They have confidently saying go and complaint to our office, Means they know that no one can touch.

I request PMPL to please provide the Name plats to every Bus conductor and Driver to identify to them.

Regards,
Ajay Khude
( Law Student )
My name is Nitin, .
PMPL services cmplaints as below details:-
1) Many buses has very Urgent Breaking systems why? or also Driver have stoped very urgetly ..their direct impact to Standing peoples & also sitting peoples, , , while asking they reply it "Break is very Urgent".
2)Second think is why Behivour is very angreey, rudely, ..I know that 2 or 3 people have not good talked with Condutor or Driver.. but, when u r matter finished u r talking same in all peoples...why?
3) In timing shedule not procced good...means 2 & 3 busses (One rut) one by one going why...In between their is no 15 to 30 min. stay out..why?
4) Again one more important que. is Left side reserved for Ladies..ok I have no objection ..but when u have space in Left side ..then why setting in Right side, , why?
...plz do fulfiill for Peoples...
Thanking you...
Regards,
Nitin Supekar
Date: Feb 19, 2010.
Time: 8:15AM.
Location: Bus stop on Aundh Road, Khadki Station.
Bus Route: 277 (Khadki --> Kothrud)

I was waiting at the bus stop, the bus came almost empty, I showed my hand to stop, but the driver did not stop the bus in the bus stoppage.

Can someone from the PMPML organization catch hold of the driver, and give him a few tight slaps?

With this kind of pathetic service, why should the citizens depend on public transport? This is very nasty, and shows our backwardness.

PMPL — Misconduct of conductor in Bus

To Concern Authority,
PPMPL , Pune
On 19/07/2010 I was traveling in Bus Alandi to Hadpsar leaving Alandi at 4.45 pm I get in bus at Magzine stop I was to get down at Vishrantwadi. Conductor informed about Wadi stop as I was seating at Back side. There was no one at back side door i tried to get down from back door itself. conductor has not allowed me to get down and taken bus three stops ahead to stop in this period he used abuse language . I am a teacher and travels every day. Conductors are misbehaving with particularly female passengers. Those conductors should be given warning / punishment
Mrs. madhavi Kulkarni
Vishrantwadi

Pmpl Service — Misconduct of conductor at time of complaint registration

To Concern Authority,
PMPL , Pune
On 29/07/2010 I was stand on vishrant vadi bus stop at 8.45 am for loahagaon bus but bus not pickup 3 passenger who stand with me.
When i reached loahagaon using auto for giving complaint about that the batch no d 897 w treat me very badly (Unhone galiya bhi di aur marne ki sirf koshish ki ) but the senior who sit at office didn't take any action.......
They behave me like that because My mistake is i try to complaint about the bus which not stop at vishrant vadi stop .. I am a student of MMIT,Loahagaon and travels every day. Conductors are misbehaviour is very bad mark to Pmt servise....
Those conductors should be given warning / punishment

[protected]-----Ganesh Shide.
(Shahunagar,Chincwad)
Kitnibhi complaint do action nahi lene wale...
we want change about it!!!

Very bad service

I have taken a pmpl wired broadband connection 2 months ago. But my wifi foes not working properly. When i call out cable operator, they said it eill be done next day but next day i will suffer from same problem. Sometime they did not pick up my phone. My money is fully wasted

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