[Resolved] Poorvika Mobiles — very bad behavior with customers | |||
[protected], morning 10 a.m i went to Poorvika show room in T nagar, Ranganathan street, When i entered no customers at that time, i entered alone with my friend. All sales man and supervisors were chatting and none of them turned to me, i asked about mobile prices, they replied everything is kept in display for demo with price you check that and come like that. then i alone go through all the models with my friend, till that time all male supervisors were chatting nicely with the sale girls. i selected one mobile which cost around 7600 rupees. i asked is there any discount for aadi month, for that one male supervisor replied, " no offer for nokia mobiles, we dont compel you to buy, if you don't want just leave the place" he replied in very bad voice. I dint ask anything wrong, they kept a big poster shows aadi discount sale... that's why i asked, and why the peoples reply badly like this... I think i have disturbed the nice talk between the sales girl and the supervisor... i don't know whether that man is really supervisor or not. that girl gave so much respect to that man. The concerned peoples should take necessary action should be taken in this issue... otherwise i will file complaint in the consumer court.... Was this information helpful? | |||
Mar 16, 2017 Complaint marked as Resolved Verified Support May 11, 2016 Poorvika Mobiles Customer Care's response Dear customer, We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in. With Regards. Manager - Customer Care. | |||
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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It seems there is some misunderstanding. Also, I'm extremely sorry on behalf of the company for the inconvenience caused to you. Actually, I also happen to visit the Poorvika showroom in T Nagar, Ranganathan street & but I saw was totally opposite. All the sales person were very cordial & extremely helpful to select the best mobile at my own budget. Infact, all the sales person were standing at their respective places & were helping other customers who are coming. Also, I asked them about the discount on mobile & they gave me all the details regarding on which cell phone the discount is available & vice versa.
I think you should visit one more time to the store & see now.