[Resolved]  Postpaid Plan "actvmc 699". Vodafone Usb Modem — regarding the vodafone number [protected]

these is regards to vodafone number [protected]. i took this postpaid number on 12th of April n hv been told to activate the international roaming on it. i hv also buyed ur new product vodafone USB modem using which i can surf net.

I m a seafarer n b most of the times out of country so i need to b in touch wthy my family. i was told tht within 4 days my international roaming will b activated n to surf net using ur vodafone usb modem i hv to snd an sm to activate a postpaid plan "ACTVMC 699".

till date i m not able to connect or try out ur vodafone usb modem as i m not getting network or acess to any network. i think u hv not yet activated international roaming... i cant call customer care bcoz i m abroad n i dont want to afford the charges calling u so i m mailing u... my company superitendent came to china frm mumbai few days bck n he also using the vodafone number n hv international roaming activated... he is getting the network n is able to make calls n recieve... where as i m not able to get access to ny of the network... i spend 10, 000 on buying ur vodafone USB modem n activating international roaming... but i m not able to use it...

please do the need ful in the above matter as soon as possible so i can start using ur services... or i'll make sure tht i get ur product bck to u... n doesnt use ur services nymore in future... pls tell me wht is the problem n make sure u activate the services...

hope u do so... n pls reply me on the above matter on the same id as well as on my ships id which is [protected]@tolanigroup.com.
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Aug 14, 2020
Complaint marked as Resolved 
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postpaid USB Modem — not working

respected manager

i have taken a reliance postpaid USB Modem on 28 oct. it had activated on 31 oct.
but it is not working, not a single site it opens.
what can i do,
suggest me soon.
with regards
smrity

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