[Resolved] Airtel — Prepaid mobile recharge

akshdeep

from Noida, Uttar Pradesh

Address:

Delhi

Hi ! I made 2 airtel recharge of Rs. 333 each on 20/02/2011 via ICICI Online banking for mobile number [protected]. Though the bank showed the transaction as "successful", I got a sms from 555555 stating that "The request cannot be processed. Please try after sometime". I have also not got the recharge amount in my mobile. Request Airtel to resolve my query.

Thanks

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Complainant2938573

from Pune, Maharashtra

I am Mr.Vijay Prabhudesai having Airtel mobile no.[protected]. On 9.4.2008 I converted this mobile from postpaid to prepaid, after visiting Airtel Galler, Thane. No information was provided to me that time. After 2 days as minimum recharge card of Rs.97/- was not available at the shop I recharged for Rs.200/-. Next month I purchased Rs.97 validity recharge card and tried to do the recharge but I was not getting the message "Service Class change violation." After calling customer care several times and after receing numerous complaint reference number till today the complaint has not been solved( even I mailed to [protected]@airtelindia.com). Today on 6.7.2008 anybody calling my mobile is giving the message " It is temporary out of service." If on the website it is showing that Rs.200/- recharge validity 30 days and Grace period 90 days how this is possible.Please help me out

abdulhakeem

from Bengaluru, Karnataka

I charged my daddy's mobile through internet banking on 18.06.2010 But till date it is not charged. The details are as under.

Mobile No:[protected]
Payment ID: [protected]
Amount: Rs. 150.00
Date: 18.06.2010
Account No:[protected]
Status of apymet: In process
Remark: 0117

You are trequested not to charge my mobile refund the amount to my account.

with regards,

Abdul HAkeem
Contact No: [protected]