Railway Ticket — Railway ticket cancellation refund

Full Refund for Train running late

Hello, I am NIKHIL KUMAR, as I booked a railway ticket with Rs.726 Amt under PNR [protected] on[protected] for the date of journey on 26/1/2010, from H NIZAMUDDIN(NZM) to JABALPUR in train no.2191, but due to running late by more than 4 hours was cancelled travel by railways for that day, so I filled a TDR as per the instructions given by the Railways Call Center Representative. As per the TDR rules if any train is running late by more than 3 hour passengers are liable to get 100% refund of the Ticket charge printed on the Railway Ticket after filing the TDR for E-Tickets. As the train was cancelled, but I was refunded only half the amount printed on the Electronic ticket i.e. Rs 362 So I want to lodge a complain regarding indian railways to credit back the remaining refund amount into my account. Moreover for the reference I am attaching a screenshot of my IRCTC portal with TDR filing history.
Transaction Details

PNR Number.............................................[protected]
Booked On................................................[protected]
Transaction ID............................................[protected]
Ticket Type................................................eticket
Class........................................................SL
Internet Service Charge...............................Rs 15.00
Date Of Journey .........................................26/1/2010
Ticket Charge .........................................Rs 726.00
Bank .........................................................SBI Debit
Total Rs ....................................................741.00
Train No .................................................2191
Railway Zone .........................................WCR
From Station..............................................H NIZAMUDDIN(NZM)
IRCTC Zone...............................................CRM/WZ/BPL
To Station ................................................JABALPUR(JBP)
Quota.......................................................General

# Ticket Details

S# Name Age Sex Coach Seat Res-Status
1 Arjit Tiwari 22 Male S2 0063/ SL Booked
2 Hemant bilgaiyan 22 Male S2 0057/ LB Booked

Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : EDR Approved
Reference No : ekt[protected]
TDR Zone : WCR
TDR Filing Date : 27-Jan-2010

Refund Details

Refund Status : Sent For Refund
Refund Date : 02-Feb-2010
Refund Amount : Rs.362.00