Railway Ticket Complaints & Reviews

I HAVE BOOKED 1 RAILWAY TICKET ON[protected], FOR TRAVELLING ON[protected], PNR - [protected] , BUT IT IS VERY STRANGE THAT TILL DATE[protected] WE HAVE NOT RECEIVED THE TICKET. NOW WHEN EVER WE CONTACT YOUR GOOD SELVES ( OVER NIGHT COURIER) AT NARAINA BRANCH , FOR REFUND ,THEY DON'T GIVE CORRECT PICTURE & HARASSING ME, THEY DON'T GIVE CORRECT PICTURE. PLEASE HELP ME IN GETTING MY REFUND.
THANKS

Respected Sir
With due respect i want to inform u about what is
happening in Varanasi City Station Alaipur (U.P) 221001 , here the
Station master Ajay Kumar Singh , and one lady employer with the help
of GRP selling Tatkal Ticket in Black on date[protected] , for proof
you can also view cctv camera between 9am-12 pm.

It's my humble request sir to please go through all
these because all other general passenger who are in line for ticket
booking are suffering a lot.

I hope for positive results.

Thanking You
Your sincerely
P.K Singh
Varanasi

I book my railway ticket online at 20 nov 2012 for gwalior to indore. And i had cancelled my ticket at 21 nov 2012.And status show in irctc site that amount is refunded in my A/c at 23 nov. but amount has not deposit in my A/c till now.

Amount in rs.-- 1292 rs.
A/c no. o[censored]nion bank (P.G.V branch gwalior)--- [protected] (DEEPAK ENTERPRISES)


Mr. PRASHANT JAIN (Irctc id - rajobrai)
br...

purchased tatkat ticket for jabalpur on patna exp.for[protected] given pan card IDno,7258 issued ticket with ID no.75214 charged full ticket Rs2070 with panelty during journey

I HAD TRIED TO BOOK TRAIN TICKET ON 9.4.12 FOR THE JOURNEY FROM TVC TO ERN BY TRAIN EGMOOR GURUVAYOOR TRAIN FOR 10.4.12 THROUGH IRCTCIN THE NAME OF NARAYANANPORTTY ,DEVAKI ANTGHERJANAM AND AMBIKADEVI. BUT I HAD FAILED TO BOOK THE TICKET UNKNOWN REASONS. MORE OVER NO MESSAGES HA VE BEEN RECEIVED ON 9.4.12 REGARDIBNG THE CONFIRMATION OF THE TICKET THROUGH MY MOBILE NO. SO AGAIN ON 10..4.12 MORNING I AGAIN TRIED TO GET THE TICKET IN THE SAME NAMES AND SAME TRAIN AND GOT CONFIRMATION THROUGH MY MOBILE NO.[protected]. ON VERIFICATION OF MY ACCOUNT STATUS I CAME TO KNOW THAT IRCTC HAD RECOVERED RS.230 AMOUNT ON 9.4.12. AND RS.230/- ON 10.4.12 (TOTAL RS.460) PLEASE VERIFY MY COMPLAINT EXCESS RECOVERED AMOUNT MAY PLEASE BE RETURNED AT THE EARLIEST; BY N.GOPAKUMAR,KOUSTHUBHAM, KACHANI, KARAKULAM, TRIVANDRUM 695564, KERALA

I had booked tickets from Tuticorin to Bangalore on 5.04.2012 . But the railways had debited a sum of Rs. 182/- plus Rs.10
twice on 31.03.2012 at 13.36 hrs and 13.38 hrs. I want the refund from the railways.

the PNR NUMBER IS AS FOLLOWS:

PNR NO. [protected] TRAIN NO. 16731 FROM TUTICORIN TO BANGALORE

I would appreciate if you will please get the refund of one fair excess debited by the railways.

thanks and regards.

Dear sir
please note in our raiganj (Uttar dinajpur) railway ticket
counter some broker has taking the responseablity to sale the tatkal
ticket with high brokarage which is fully illigal. Some time they are
found inside the counter. That is why we are not getting the ticket
properly because total tickets are only distributed to the broker. may
be some officer are involbed with this. We have...

Ihave booked online ticket from jammu to bandra terminus on[protected] in 3ac and cancelled the ticket on 20-2-11 and till date have not received the refund amount of rs.1343. the amount was paid by me through my credit card. kindly help me in getting the amount. the detail is as under.
transcation ID=[protected]
PNR No [protected]
Refund amount. 1343/-
Date of booking 14-1-11
Date of Cancellation...

Dear Sir/Madam,
Between 1st to 2nd day of march online railway ticket booking temporary suspended for new agents and sub- agents under all schemes. IRCTC said that they take a vigilence action for agents because a number of agents create 80-90 personal id to book tatkal ticket during 8 am to 9 am . Before a long time ago we have book tatkal and also normal ticket without any harrusment. Then rail ticket brokers are shouting because they are not get any customer to buy ticket from them . But now if I want to buy a tatkal ticket then I have to contact ‘’The railway brokers’’ (many railway workers involve with them) and they are collect more money from us .
Now few days we also look more railway reservation counters are open by railway in west bengal to give better service to the customer . But rail brokers are going to this counter after sunset to stand in a line and when original customer go there they are stand in this line after 5 to 6 liners .
Original matter starts now, The railway brokers also burgening this ‘’1st to 3rd line’’untill sale . Whos tickets are emergency they are buy this line before 7 am to 7.45 am from railway brokers .
Now railway decide that agents are totally involve to broking rail tickets except ‘’THE RAILWAY BROKERS’’. I think if railway stop such illegal booking then they have give rights to all agents .

Thanks
To Railway Ministry

I booked a railway ticket (PNR No. [protected]) to travel from Kharagpur to Puri through IRCTC website. The ticket was confirmed for five passengers. However, on the date of journey, I came to know that this is a fake ticket. As informed by the Kharagpur station manager, this train is not coming to Kharagpur for last 4 or 5 months approx. It was quite surprising that ticket booked online through IRCTC website is fake!!

So I...

dear sir,
i had booked my father's ticket through net from nagpur to mumbai in the train samarsata exp. the train no is 2152. now as the train is late i am not boarding it and when i tried to cancel my eticket again through net it dint allow me as the chart was prepared. so plz cancel my ticket and refund the same amount in my account. plz make it fast. i would really be thankful for your cooperation.

Dear Sir/ Madam,
>
> Reference PNR No.[protected].

I have booked ticket vide above PNR number amounting to Rs.6520/- to travel to Durgapur, but all my tickets were not confirmed and we have cancelled travelling by that ticket, as it was a long journey. I have filled TDR on 20th May, 2010 and today is 29th Sep, 2010. Till
date I have not received the refund. Status on net is still showing
forwarded to railway.

Please help me out in getting the refund immediately as it was already too late. >

sudha Jhijaria
[protected]

I booked the ticket on 23 Aug 2010 and as
I could not board the train because of some urgent reason and hence I filed the TDR on next day i.e 24 Aug 2010 but return is still awaited.

Kindly expedite the matter soon.

G P Pandey
Date of journey: 24Aug 2010
From:Satna(STA) To:Anuppur(APR)
PNR No: [protected]
Transaction ID: [protected]
Class: 2A
Total Fare: Rs. 504

Dear Sir / Madam,

This is in regards to the above subject, to which I have faced today while traveling from Surat to Borivali by Train – Intercity – 2936 with my colleague Mr.Shajan Poulose. Our details are as below –

Name of Passenger – Mr.Dilip Lade and Mr.Shajan Poulose
PNR No. – [protected]
Transaction ID – [protected]
Train Name – 2936 / SURAT BDTS EXP
Class – CC
Date of Journey – 15th July 2010.
Date of Booking – 8th July 2010
Status – Confirmed – C2 - Seat No. 66 and 67.

We had visited our factory today morning by Intercity and had booked ticket for return journey to Mumbai by Intercity from Surat to Borivali, but due to some delay in official work we were late to reach to the Surat Station and had to catch the train in running condition and due to which we boarded very last compartment of the train. Since we were late we could not know the position of the compartment i.e C2 we were late to reach up to our compartment. By the time we reach the compartment the train was nearing to Navsari Station, we reached the compartment and had seat as per our reservation.
Train left the Navsari station and was about to reach Valsad, where the TC came and asked for the Ticket , we showed him the ticket but he said since we were late he has sold off the ticket to some other couple (Name – Mr.Muztafa ) who were sitting just near to our seat on the other seat. TC took me out of the train and said you will have to wait outside the AC compartment once any sit is vacant you can go and sit there but you will have to pay for it because it is your fault that you have come to your seat late and he went off. I immediately came inside the train and sat on my own seat only and the train started from Valsad Station.
The couple to whom he had given our seat, now got up from there seat which was already booked from Valsad for some another passenger and started telling us to get up from the seat as TC had sold off our seat to this couple. We refused to do so and therefore they went and called TC. Who really abused us like anything and also threaten us to throw out of the train by catching our collar. This TC was accompanied by some other 4-5 passengers who were with him , may be they were his chamchas who were traveling without any proper ticket and just paying him the money to get the seat. Whole of the passenger inside the train were looking at us but no one helped us as they were also afraid of them.

Finally we had to get up from our seat and stand out side the AC compartment in the train. He also was threatening us to call Police , on which we strongly told him to do atonce so that we can atleast tell our problem to Police, but he never called and instead caught my collar and waked me up from the seat by taking away my E-ticket from my hand. He also threaten us that better you listen to us or I will issue a memo and you will be put to jail in the railway police for a weeks time for breaking the railway rules. We had to travel up to Virar without the Seat although we had our proper confirmed railway ticket.

He was suddenly very polite with us, after some time as he might have come to understand that we might register a complaint at the Borivali Railway station after getting down from the train, we said this to other passenger and he might have come to understand about this. He was trying to offer us seat which was vacant by the time Virar came , but my friend had to get down at Virar as he is staying in Nalasopara.

We have also seen that this TC was carrying a huge money in his pocket , which he might have earned by selling off the vacant ticket on which passenger might have not come. While standing in the corridor of AC compartment we came across of the other passenger who also had complaint against him and also said that all this TC who are in Intercity have started a business of selling off the tickets where passengers are not come or might have missed there train due to some reason.

TC told us that he has allocated our seat to the couple as they were in the waiting least i.e 1 and 2, but we had seen that they were having the E-ticket which automatically gets cancelled if it is in waiting till the chart is prepared . Also if he had allocated have to submitted the money to the railway authority ???

This is our humble request that please please enquire about this matter on your level because we being a service class people could not lodge a complaint at the Railway police station as next day we have to go to the office for our routine work and cannot afford to take leave from the office and keep running at the court and police station.

What was our fault ?? the only fault was that we could not reach the compartment with in time, but they could have atleast waiting till the Navsari Station to sell of the ticket illegally.

We poor people are not in a position to oppose this type of rude railway staff and pen or email is only and only way for us to oppose them.

Hoping to hear from you very soon on the above matter and will request to please please do something in this matter. I have also copied this to Indian Consumer Complaints Forum. But before they do something would request you to please act from your side.




Best Regards
Dilip Lade
Sarthak Creation Pvt. Ltd.
Plot No.35, Surat Apparel Park (SEZ)
Sachin-Palsana Road, Surat, Gujarat: 394 230 (India)
Tel: +[protected]/2395002/2395003/2395004
Fax: +[protected]
E-mail: [protected]@sarthakcreation.com
Mobile – [protected]

Dear Sir,

I booked a ticket by OneStopShop Software through IRCTC/Railwayticketonline.com site when I looked in the time shedule of the train no.0424/ANVR DBG Spl departure time is at 9:40 am from Anandvihar Term. But when booked the ticket by vide Request No.RBR9871275, PNR No.[protected] on dated 07.04.2010 and the date of journey is on 13.05.2010, there is showing the departure time is 23:00.
Then this is not my falt what to do?
I don't want to travel at this time, full refund should be done by the Railways.
Kindly please do the needful ASAP.

Thanks,

Ahtasham
Contact # : [protected]