[Resolved] RCOM — Complain against reliance communication for deduct excess money for service which I never enjoy | |
Dear Sir, I purchased reliance’s prepaid connection before 3 years back since there I recharge my connection so many times. But since it activated, they deducted my more than Rs 2000 for valu added service such as Ring tone pack, sms services. While I didn’t subscribe for such services. When I asked for the proof from reliance customer care ( that I subscribe such value added pack) they replied that they don’t have any proof. At last on 20 days before Rs 20 deducted for ipl massage but i can not activated that service. They activated &deducted from my balance . when i complaint against that they told u get Rs20 refunded within 24hrs but till 15 days gone amount not added to my balance . for that i got mentally desturb & this is not firts time happend with me so many times happend with me . so now i decided to do complaint against them ...However, this loot practice is going on and on. They once again deduct some charges and I am sure that such unfair practice will continue in future also. So….. My expectations are as below… 1 I want all my money back which they deduct for value added service unethically and unlawfully since it activated . 2.For mentaly harrasment i wnat to charge them RS 100000. 3. Before activating such services they should take consumers’ written permission and not by SMS or phone call. 4. They should maintain proof for activating such services. 5. Reliance India mobile should give written assurance about ALL the charges. 6. Fine such mobile operators who deduct any amount from customer without their written permission. 7. No value added services should allowed in prepaid connection as they deduct directly from their balance. 8. There must be 100 times higher charges as FINE to the mobile operators for unethical practice, mal practices, unfair practices and deduct amount without the written permission of customer. 9. Strong customer care service must required. My Details Name :PRAKASH MAROTI RAMTEKE Address : AT: INDIRANAGAR, POST JAWAHARNAGAR, TAH+DIST: BHANDARA, PIN: 441906 Mobile No :[protected] Alternative no : [protected] E mail Address : [protected]@yahoo.com alternative email: [protected]@in.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |
 133 Comments | |
Comments
I Ajeet Singh ([protected]) I had purchased reliance pre paid connection. Few days before I recharged my connection but on 02 Feb 2015 when i was check my balance is showing zero. When I complaint against my deduction to RCOM customer care executive all times I getting reply that server are down I really fed up.
Please help
Please help
Dear sir..
My complaint against reliance costomer care and its wrost service.
My complaint is when i recharge my prepaid account . my balance is totelly deduct . when i call to costomer care number 198. My call is never connet..
I face this problem a lot of time. And still am suffring. Still i lost above 1000 Rs.
Sir i request you to take action as soon as posible. And refund my money.
My reliance num is [protected]
Thanks and Regards
Upendra kumar
My complaint against reliance costomer care and its wrost service.
My complaint is when i recharge my prepaid account . my balance is totelly deduct . when i call to costomer care number 198. My call is never connet..
I face this problem a lot of time. And still am suffring. Still i lost above 1000 Rs.
Sir i request you to take action as soon as posible. And refund my money.
My reliance num is [protected]
Thanks and Regards
Upendra kumar
Dear Team,
my no, is [protected] and my balance in reliance gsm mobile is continuously deducting and don't know the reasons
when iam trying to speak with customer care support team but my call is getting disconnected
and even iam not able to recharge and not able to speak with any one now iam facing the worst situation continuously from the last 15 days
and even iam not getting and messages for balance deductions
Kindly do the needful to me and Resolve this issue and give a confirmation to me at this mobile no. [protected]
Thanks
my no, is [protected] and my balance in reliance gsm mobile is continuously deducting and don't know the reasons
when iam trying to speak with customer care support team but my call is getting disconnected
and even iam not able to recharge and not able to speak with any one now iam facing the worst situation continuously from the last 15 days
and even iam not getting and messages for balance deductions
Kindly do the needful to me and Resolve this issue and give a confirmation to me at this mobile no. [protected]
Thanks
Dear Team,
my no, is [protected] and my balance in reliance gsm mobile is continuously deducting and don't know the reasonswhen iam trying to speak with customer care support team but my call is getting disconnectedand even iam not able to recharge and not able to speak with any one now iam facing the worst situation continuously from the last 15 days and even iam not getting and messages for balance deductionsKindly do the needful to me and Resolve this issue and give a confirmation to me at this mobile no. [protected]
Thanks
my no, is [protected] and my balance in reliance gsm mobile is continuously deducting and don't know the reasonswhen iam trying to speak with customer care support team but my call is getting disconnectedand even iam not able to recharge and not able to speak with any one now iam facing the worst situation continuously from the last 15 days and even iam not getting and messages for balance deductionsKindly do the needful to me and Resolve this issue and give a confirmation to me at this mobile no. [protected]
Thanks
https://www.facebook.com/groups/CustomerServiceComplaintForum/
network problem ,and unable to connect calls
i m using reliance gsm for last 6 months n most of the times there is no network, when ever you tried to make a call it shows network busyRELIANCE NET CONNECT MODEM NOT WORKING
RELIANCE NET CONNECT MODEM NOT WORKING AS STTED SPEED OF 3.2MBPS IT ACTUALLY WORKS BELOW 1.0MBPS NO IS: [protected]Call details
sir/madam Plz send me call detail of my no [protected]... plz send details urgent...4G network not activated so far.
It is regretfully inform you that i Ratan Barua and having a reliance CDMA network customer ..and my CDMA number is [protected]...but till now I have not enjoying your 4G LTE network due to your network modification that is from CDMA to 4G network...So kindly take necessary action for my problem and try to solve as soon as possible ...
UPC Code
Dear Team,My mobile no. [protected] I'm sending messages from 10th of June to till date but i'm not received UPC code when dial your honest & faithful executive given wrong commitment always.
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I AM RIM AND SMART RETAILER HU MERA SHOP NAME RAVI MOBAILE & STD DHARAMPURA HAI JO KI MERE LAPHU
NO. [protected] HAI RS. 575.75 THA DATE- 10/10/2014 KO DATE- 11/10/2014 KO CUT GAYA AB YE NO. KO NARMAL NO.
BAAT RAHA HAI MAI APNE TSM- ARUN SHARMA, & NAVIN JAIN SE BAT KIYA LEKIN KOI DHAYAN NAHI DIYA AB MAI KYA KARU AB AAP LOG BATAIYE .YA TO MERA PAISH REFOUND KARO. SIR, THANKS.
RAVI MOBAILE POINT DHARAMPURA
VILL+POTS - DHARAMURA
TEH- MUNGELI, DIST - MUNGELI CG
PIN CODE- 495334
[protected], [protected]