[Resolved]  RechargeItNow.com — No refund made till now

Dear Sir,

I recharged my brothers mobile on 20th September, 2009 using my Dad's credit card and www.rechargeitnow.com has debited my Dad's account and did not credit the balance in my brothers mobile. They mailed me that they will refund amount in 10days but till now no amount has been refunded.

The following is the mail i got for 2 transactions on 20th September, 2009 and both failed :

1. RechargeItNow - Recharge Failed - RA[protected]_[protected]

Due to some technical reasons we are unable to deliver recharge to your
subscriber id [protected] . We regret the inconvenience caused to you.


2. Recharge Failed - RA[protected]_[protected]

Due to some technical reasons we are unable to deliver recharge to your
subscriber id [protected] . We regret the inconvenience caused to you.

We will process the refund against deducted and advise your bank or credit
card company to credit your account as per our refund policy.

Normally this amount should reflect in your account within 10 working days.
In case you don't receive this amount within this period, please contact us
by submitting our contact us form with the appropriate description.


Till now i have not received any payment from them into my account.

Please tell me what to do ?


Regards,

Jhansi
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Aug 14, 2020
Complaint marked as Resolved 
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I should get Rs.666/- with respect to above complaint, each transaction is for Rs.333/- recharge for different mobiles, one is Idea and other is Airtel Mobile. Please let me know what to do ?
Hi,

Even i had a failed transaction on 19 OCT for rs 888 but i was refunded for the same.

Thanks,
Honey
ezRecharge.in is an Online Prepaid Mobile Recharge service which caters needs of Indian Prepaid Mobile Users.

We support all top service providers like Tata Docomo, Airtel, Vodafone, Aircel, Reliance and we are adding up more.

It is simple website designed for the customer convenience, which is more of online retail store to recharge your prepaid mobiles.

No Signup is required and No Amount Restriction
We honour your privacy. So we dont expose you to any advertisement agencies(both online / offline)

We expect our customers to use our services as and when required. So we dont ask any deposits to our customers.

Uniqueness of this portal is, unlike our competitors, we dont choose the tariff for our customers. We help the customer to choose their own tariff. So, no amount restriction as long as it is valid recharge amount.Minimum Amount to recharge is as low as Rs.25/-

So, as of now, ezRecharge.in is the only portal helps their customers to migrate to ’’One Second Billing’’

Visit us @ http://www.ezrecharge.in/
SAME CASE FOR ME.RS 550 TOP UP FOR BSNL FOR THE NUMBER[protected].DATE 14TH JAN 2010.TILL NOW NOT REFUNDED.PROBLEM WITH RECHARGEITNOW.COM.
Dear Customer,

The refund for both of the following transaction on 20th September 2009:-
1. RechargeItNow - Recharge Failed - RA[protected]_[protected]
2. 2. Recharge Failed - RA[protected]_[protected]

Kindly cross check your credit card/ban a/c for the same.

Regards
Team RechargeItNow.com

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