Redbus — travel bus ticket cancelled but not informed, not refunded.

Address:

Srikakulam, Andhra Pradesh

I have booked a bus ticket through www.redbus.com for traveling vijayawda to rajam on 11th may 2013. ticket number:TF[protected], seat number:5A,passenger name:adapa jagadeeswara rao. ticket cost:Rs 640/- but after booking my ticket, ticket fare reduced, i have contacted to redbus team for this issue, they told like bus operator reduced ticket cost. on 11th may 2013 morning i got remainder message from redbus team for my journey. on 11th may i went to boarding place of bus point. but in the passenger list my name is not there. bus people told like that your bus canceled by bus operator, we have already informed about this cancellation of bus to redbus,we can't do anything now. but i didn't got any information about bus cancellation and ticket fare refund from redbus. i went with luggage and i suffered.